Outage in Qualys
EU Platform 1: Intermittent issue on VMDR Dashboard (IM-12516)
Resolved MinorIncident Report
Summary AI Generated
Qualys EU Platform 1 experienced slow performance when loading the VMDR dashboard, affecting the Vulnerability Management component while scan processing and API functionality remained unimpacted. The operations team investigated the issue, implemented a fix, and monitored the results before resolving the incident. The issue lasted approximately 1.1 hours and has been fully resolved.
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 1. As a result, customers may experience slow performance when loading the VMDR dashboard.
Please note that there is no impact on scan processing or API functionality.
Further updates will be provided as they become available. The ticket reference for this incident is IM-12516.
Components affected
Qualys Vulnerability Management (VM)Need to monitor Qualys outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 02/24/2026 05:28PM
This incident has been resolved.
MONITORING
1 day ago - at 02/24/2026 05:09PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
1 day ago - at 02/24/2026 04:27PM
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys EU Platform 1. As a result, customers may experience slow performance when loading the VMDR dashboard.
Please note that there is no impact on scan processing or API functionality.
Further updates will be provided as they become available. The ticket reference for this incident is IM-12516.
Latest Qualys outages
US Platforms 1, 2 and 3: Cloudflare Issue (IM-12513) - 5 days ago
US Platform 1: High Lag observed on scan processing service that has impacted scans [IM-12509] - 8 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
