Outage in Qualys
US Platforms 1, 2 and 3: Cloudflare Issue (IM-12513)
Resolved MajorIncident Report
Qualys Cloud Operations is currently investigating an issue that is impacting user login in to US Platforms 1 , 2 and 3. Due to a current Cloudlfare outage, all services on these mentioned platforms are down. We are tracking the following page closely for updates: https://www.cloudflarestatus.com/. At this time, our team is working to reroute the traffic to bring services up until the third party outage is resolved. The ticket reference for this incident is IM-12513.
Components affected
Qualys VMDR OT Qualys Web Application Scanning (WAS) Qualys CertView (CERT) Qualys Connector Centralization Qualys Web Application Scanning (WAS) Qualys PCI Compliance (PCI) Qualys AssetView (AV) Qualys Unified Dashboard (UD) Qualys VMDR Mobile Qualys PCI Compliance (PCI) Qualys Network Passive Sensor (PS) Qualys Endpoint Detection and Response (EDR) Qualys Container Security (CS) Qualys Enterprise TruRisk Management (ETM) Qualys Security Assessment Questionnaire (SAQ) Qualys Container Security (CS) Qualys Container Security (CS) Qualys Total Cloud Qualys Connector Centralization Qualys SaaS Detection and Response (SDR) Qualys TotalAI Qualys Malware Detection (MD) Qualys VMDR OT Qualys Connector Centralization Qualys VMDR Mobile Qualys Enterprise TruRisk Management (ETM) Qualys PCI Compliance (PCI) Qualys VMDR Mobile Qualys VMDR OT Qualys Continuous Monitoring (CM) Qualys SaaS Detection and Response (SDR) Qualys Continuous Monitoring (CM) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Patch Management (PM) Qualys Gateway Service (QGS) Qualys TotalAI Qualys Total Cloud Qualys Vulnerability Management (VM) Qualys Network Passive Sensor (PS) Qualys Flow (QFLOW) Qualys Gateway Service (QGS) Qualys File Integrity Monitoring (FIM) Qualys Security Assessment Questionnaire (SAQ) Qualys Custom Assessment and Remediation (CAR) Qualys Endpoint Detection and Response (EDR) Qualys CertView (CERT) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Patch Management (PM) Qualys Continuous Monitoring (CM) Qualys Web Application Scanning (WAS) Qualys Network Passive Sensor (PS) Qualys Endpoint Detection and Response (EDR) Qualys TotalAI Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Custom Assessment and Remediation (CAR) Qualys Cloud Agent (CA) Qualys File Integrity Monitoring (FIM) Qualys File Integrity Monitoring (FIM) Qualys Vulnerability Management (VM) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Security Configuration Assessment (SCA) Qualys CertView (CERT) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Custom Assessment and Remediation (CAR) Qualys Cloud Agent (CA) Qualys Malware Detection (MD) Qualys Threat Protection (TP) Qualys Vulnerability Management (VM) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Unified Dashboard (UD) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Patch Management (PM) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys AssetView (AV) Qualys Threat Protection (TP) Qualys Security Configuration Assessment (SCA) Qualys Flow (QFLOW) Qualys Total Cloud Qualys Malware Detection (MD) Qualys Cloud Agent (CA) Qualys Out-of-Band Configuration Assessment (OCA) Qualys SaaS Detection and Response (SDR) Qualys Security Assessment Questionnaire (SAQ) Qualys AssetView (AV) Qualys Unified Dashboard (UD) Qualys Threat Protection (TP) Qualys Total Cloud Qualys Gateway Service (QGS) Qualys Security Configuration Assessment (SCA) Qualys Flow (QFLOW) Qualys Enterprise TruRisk Management (ETM)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/21/2026 02:54AM
This incident has been resolved.
MONITORING
about 2 months ago - at 02/20/2026 07:05PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 02/20/2026 06:48PM
Qualys Cloud Operations is currently investigating an issue that is impacting user login in to US Platforms 1 , 2 and 3. Due to a current Cloudlfare outage, all services on these mentioned platforms are down. We are tracking the following page closely for updates: https://www.cloudflarestatus.com/. At this time, our team is working to reroute the traffic to bring services up until the third party outage is resolved. The ticket reference for this incident is IM-12513.
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