Outage in Qualys
US Platforms 1, 2 and 3: Cloudflare Issue (IM-12513)
Resolved MajorIncident Report
Qualys Cloud Operations is currently investigating an issue that is impacting user login in to US Platforms 1 , 2 and 3. Due to a current Cloudlfare outage, all services on these mentioned platforms are down. We are tracking the following page closely for updates: https://www.cloudflarestatus.com/. At this time, our team is working to reroute the traffic to bring services up until the third party outage is resolved. The ticket reference for this incident is IM-12513.
Components affected
Qualys Cloud Agent (CA) Qualys Cloud Agent (CA) Qualys Cloud Agent (CA) Qualys AssetView (AV) Qualys AssetView (AV) Qualys AssetView (AV) Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM) Qualys Vulnerability Management (VM) Qualys Threat Protection (TP) Qualys Threat Protection (TP) Qualys Threat Protection (TP) Qualys Security Configuration Assessment (SCA) Qualys Security Configuration Assessment (SCA) Qualys Security Configuration Assessment (SCA) Qualys Continuous Monitoring (CM) Qualys Continuous Monitoring (CM) Qualys Continuous Monitoring (CM) Qualys Container Security (CS) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys Policy Audit / Policy Compliance (PA / PC) Qualys PCI Compliance (PCI) Qualys PCI Compliance (PCI) Qualys File Integrity Monitoring (FIM) Qualys File Integrity Monitoring (FIM) Qualys PCI Compliance (PCI) Qualys Security Assessment Questionnaire (SAQ) Qualys File Integrity Monitoring (FIM) Qualys Security Assessment Questionnaire (SAQ) Qualys Web Application Scanning (WAS) Qualys Security Assessment Questionnaire (SAQ) Qualys Web Application Scanning (WAS) Qualys Web Application Scanning (WAS) Qualys Malware Detection (MD) Qualys Malware Detection (MD) Qualys Total Cloud Qualys Malware Detection (MD) Qualys Total Cloud Qualys CertView (CERT) Qualys Container Security (CS) Qualys Container Security (CS) Qualys Total Cloud Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys CertView (CERT) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Out-of-Band Configuration Assessment (OCA) Qualys Patch Management (PM) Qualys Patch Management (PM) Qualys Network Passive Sensor (PS) Qualys Patch Management (PM) Qualys Network Passive Sensor (PS) Qualys Network Passive Sensor (PS) Qualys Gateway Service (QGS) Qualys Gateway Service (QGS) Qualys Gateway Service (QGS) Qualys VMDR Mobile Qualys Endpoint Detection and Response (EDR) Qualys VMDR Mobile Qualys Endpoint Detection and Response (EDR) Qualys VMDR Mobile Qualys Endpoint Detection and Response (EDR) Qualys SaaS Detection and Response (SDR) Qualys VMDR OT Qualys Connector Centralization Qualys Connector Centralization Qualys Connector Centralization Qualys Unified Dashboard (UD) Qualys Unified Dashboard (UD) Qualys TotalAI Qualys TotalAI Qualys TotalAI Qualys Enterprise TruRisk Management (ETM) Qualys Enterprise TruRisk Management (ETM) Qualys Enterprise TruRisk Management (ETM) Qualys Total Cloud Qualys VMDR OT Qualys VMDR OT Qualys Flow (QFLOW) Qualys Flow (QFLOW) Qualys Flow (QFLOW) Qualys Unified Dashboard (UD) Qualys Custom Assessment and Remediation (CAR) Qualys Custom Assessment and Remediation (CAR) Qualys Custom Assessment and Remediation (CAR) Qualys SaaS Detection and Response (SDR) Qualys SaaS Detection and Response (SDR) Qualys CertView (CERT)Need to monitor Qualys outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 02/21/2026 02:54AM
This incident has been resolved.
MONITORING
5 days ago - at 02/20/2026 07:05PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 days ago - at 02/20/2026 06:48PM
Qualys Cloud Operations is currently investigating an issue that is impacting user login in to US Platforms 1 , 2 and 3. Due to a current Cloudlfare outage, all services on these mentioned platforms are down. We are tracking the following page closely for updates: https://www.cloudflarestatus.com/. At this time, our team is working to reroute the traffic to bring services up until the third party outage is resolved. The ticket reference for this incident is IM-12513.
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