Outage in Qualys

AE Platform 1: Slowness Loading VMDR Dashboards (IM-12508)

Resolved Minor

February 17, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys AE Platform 1. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality. Further updates will be provided as they become available. The ticket reference for this incident is IM-12508.

Components affected

Qualys Vulnerability Management (VM)

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 02/17/2026 08:35AM

This incident has been resolved.

MONITORING about 2 months ago - at 02/17/2026 08:00AM

We are continuing to monitor for any further issues.

MONITORING about 2 months ago - at 02/17/2026 07:59AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 02/17/2026 07:09AM

The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys AE Platform 1. As a result, customers may experience slow performance when logging into Qualysguard FO, and the VMDR dashboard may take longer to load. Please note that there is no impact on scan processing or API functionality.

Further updates will be provided as they become available. The ticket reference for this incident is IM-12508.

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