Outage in Qualys
US Platform 2: High Portal-Indexing lag [IM-12489]
Resolved MinorIncident Report
Qualys Cloud Platform Operations is currently investigating an issue on the US Platform 2 that is causing an indexing delay.
Users will notice that information will take longer than expected to appear in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12489.
Components affected
Qualys Cloud Agent (CA) Qualys AssetView (AV) Qualys Vulnerability Management (VM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Unified Dashboard (UD)Need to monitor Qualys outages?
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 02/05/2026 05:23AM
This incident has been resolved.
MONITORING
7 days ago - at 02/05/2026 04:28AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
7 days ago - at 02/05/2026 03:44AM
Qualys Cloud Platform Operations is currently investigating an issue on the US Platform 2 that is causing an indexing delay.
Users will notice that information will take longer than expected to appear in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard.
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12489.
Latest Qualys outages
Multiple Shared Platforms: Qualys Cloud Agent Stuck In Provisioning State Using Azure Extension (IM-12495) - 2 days ago
UK Platform 1,EU Platform 1&EU Platform 2: Multiple software(s) are being displaying incorrect name (IM-12491) - 7 days ago
US Platform 3: Qualys UI Login Impacted [IM-12483] - 9 days ago
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