Outage in Qualys
UK Platform 1: Patch Management Deployment Jobs Stuck in Queued State (IM-12566)
Resolved MinorIncident Report
Summary AI Generated
Qualys UK Platform 1 experienced an issue where Patch Management deployment jobs could be created but remained stuck in a queued state, with newly created jobs not appearing in the UI or taking effect in the application. The incident affected the Patch Management component and lasted 31 minutes before a fix was implemented and the service was restored.
The Qualys Cloud Operations team is investigating an issue where deployment jobs can be created but remain in the queue; however, newly created jobs are not appearing in the UI and are not taking effect in the application. Further details will be provided as they become available. The ticket reference for this incident is IM-12566.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 04/02/2026 05:00PM
This incident has been resolved.
MONITORING
about 13 hours ago - at 04/02/2026 04:42PM
We are continuing to monitor for any further issues.
MONITORING
about 13 hours ago - at 04/02/2026 04:40PM
We are continuing to monitor for any further issues.
MONITORING
about 13 hours ago - at 04/02/2026 04:40PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 13 hours ago - at 04/02/2026 04:40PM
We are continuing to investigate this issue.
INVESTIGATING
about 13 hours ago - at 04/02/2026 04:29PM
The Qualys Cloud Operations team is investigating an issue where deployment jobs can be created but remain in the queue; however, newly created jobs are not appearing in the UI and are not taking effect in the application. Further details will be provided as they become available. The ticket reference for this incident is IM-12566.
Latest Qualys outages
US Platform 3: Lag observed on vm-scan-events (IM-12567) - about 4 hours ago
US Platform 2: VM Scan Processing Delays (IM-12565) - about 16 hours ago
US Platform 2: Qualys UI Login Impacted [IM-12561] - 2 days ago
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