Outage in Qualys
US Platform 3: Lag observed on vm-scan-events (IM-12567)
Minor
April 03, 2026 - Started about 4 hours ago
Official incident page
Official incident page
Incident Report
Qualys Cloud Operations team is currently investigating an issue since lag observed on VM scan events. Scans are getting finished but not processed and is having an impact only on VM.
Further details will be provided as they become available.
The ticket reference for this incident is IM-12567.
Components affected
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 4 hours ago - at 04/03/2026 02:10AM
Qualys Cloud Operations team is currently investigating an issue since lag observed on VM scan events. Scans are getting finished but not processed and is having an impact only on VM.
Further details will be provided as they become available.
The ticket reference for this incident is IM-12567.
Latest Qualys outages
UK Platform 1: Patch Management Deployment Jobs Stuck in Queued State (IM-12566) - about 13 hours ago
US Platform 2: VM Scan Processing Delays (IM-12565) - about 16 hours ago
US Platform 2: Qualys UI Login Impacted [IM-12561] - 2 days ago
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