Outage in Qualys
US Platform 2: VM Scan Processing Delays (IM-12565)
Minor
April 02, 2026 - Started about 16 hours ago
Official incident page
Official incident page
Incident Report
Qualys Cloud Operations team is currently investigating an issue that is causing a delay in the processing of VM scan events. This is impacting Scanner and Cloud Agent only at this time. Further details will be provided as they become available. The ticket reference for this incident is IM-12565.
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Latest Updates ( sorted recent to last )
MONITORING
about 9 hours ago - at 04/02/2026 09:17PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 13 hours ago - at 04/02/2026 04:29PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 16 hours ago - at 04/02/2026 02:01PM
Qualys Cloud Operations team is currently investigating an issue that is causing a delay in the processing of VM scan events. This is impacting Scanner and Cloud Agent only at this time. Further details will be provided as they become available. The ticket reference for this incident is IM-12565.
Latest Qualys outages
US Platform 3: Lag observed on vm-scan-events (IM-12567) - about 4 hours ago
UK Platform 1: Patch Management Deployment Jobs Stuck in Queued State (IM-12566) - about 13 hours ago
US Platform 2: Qualys UI Login Impacted [IM-12561] - 2 days ago
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