Outage in Qualys

UK Platform 1,EU Platform 1&EU Platform 2: Multiple software(s) are being displaying incorrect name (IM-12491)

Minor

February 05, 2026 - Started 7 days ago
Official incident page

Incident Report

Qualys Cloud Operations is currently investigating an issue where Multiple software(s) are displaying an incorrect name. Further updates will be shared as they become available. The ticket reference for this incident is IM-12491.

Components affected

Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) Qualys Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)

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Latest Updates ( sorted recent to last )

IDENTIFIED 6 days ago - at 02/06/2026 03:47AM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 days ago - at 02/06/2026 03:45AM

We are continuing to work on a fix for this issue.

IDENTIFIED 6 days ago - at 02/05/2026 03:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 7 days ago - at 02/05/2026 10:45AM

Qualys Cloud Operations is currently investigating an issue where Multiple software(s) are displaying an incorrect name. Further updates will be shared as they become available.
The ticket reference for this incident is IM-12491.

Latest Qualys outages

Multiple Shared Platforms: Qualys Cloud Agent Stuck In Provisioning State Using Azure Extension (IM-12495) - 2 days ago

US Platform 2: High Portal-Indexing lag [IM-12489] - 7 days ago

US Platform 3: Qualys UI Login Impacted [IM-12483] - 9 days ago

US Platform 2: Slow Performance Observed with CAUI (IM-12480) - 13 days ago

US Platform 2 || FIM Event Processing Degraded [IM-12477] - 17 days ago

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