Outage in Rapid7

Rapid7 Platform Outage

Resolved Minor
October 18, 2023 - Started 7 months ago - Lasted about 3 hours
Official incident page

Need to monitor Rapid7 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Rapid7, and never miss an outage again.
Start Free Trial

Outage Details

We are aware of issues logging in to the Rapid7 Platform, as well as data collection and processing across all Rapid7 products, in all regions. This is currently being investigated.
Components affected
Rapid7 Scheduling Rapid7 User Interface Rapid7 Services (US) Rapid7 API Rapid7 API Rapid7 User Interface Rapid7 API Rapid7 API Rapid7 User Interface Rapid7 Notifications Rapid7 Scheduling Rapid7 Alerting Rapid7 Event Collection Rapid7 Workflow Execution Rapid7 API Rapid7 User Interface Rapid7 Event Processing Rapid7 Event Processing Rapid7 Scheduling Rapid7 Event Collection Rapid7 Data Ingestion Rapid7 Data Ingestion Rapid7 Event Processing Rapid7 Scheduling Rapid7 Data Ingestion Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 User Interface Rapid7 API Rapid7 Workflow Execution Rapid7 User Interface Rapid7 Cloud Engines Rapid7 Alerting Rapid7 Event Processing Rapid7 Event Collection Rapid7 API Rapid7 API Rapid7 API Rapid7 Event Collection Rapid7 Data Ingestion Rapid7 Alerting Rapid7 Alerting Rapid7 User Interface Rapid7 Data Ingestion Rapid7 User Interface Rapid7 User Interface Rapid7 Data Ingestion Rapid7 User Interface Rapid7 Event Collection Rapid7 Event Collection Rapid7 User Interface Rapid7 API Rapid7 Data Ingestion Rapid7 Workflow Execution Rapid7 Event Collection Rapid7 User Interface Rapid7 AppSpider OnDemand Rapid7 User Interface Rapid7 Data Ingestion Rapid7 Event Processing Rapid7 Event Processing Rapid7 Event Processing Rapid7 Event Processing Rapid7 Data Ingestion Rapid7 User Interface Rapid7 Workflow Execution Rapid7 User Interface Rapid7 API Rapid7 Data Ingestion Rapid7 User Interface Rapid7 Cloud Engines Rapid7 Alerting Rapid7 API Rapid7 API Rapid7 User Interface Rapid7 API Rapid7 Cloud Engines Rapid7 Cloud Engines Rapid7 Event Processing Rapid7 Event Collection Rapid7 Services (EU) Rapid7 Event Processing Rapid7 API Rapid7 API Rapid7 User Interface Rapid7 User Interface Rapid7 Hackazon Rapid7 Scheduling Rapid7 User Interface Rapid7 Event Collection Rapid7 Workflow Execution Rapid7 Event Collection Rapid7 Event Processing Rapid7 User Interface Rapid7 Cloud Engines Rapid7 Webscantest.com
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/18/2023 08:25PM

InsightIDR has completed recovery from this incident, data and alerting has resumed being processed in realtime.

MONITORING 7 months ago - at 10/18/2023 06:35PM

InsightIDR Event Collection and Event Processing was only impacted by this incident in the US1 regions. Other regions were not affected.

MONITORING 7 months ago - at 10/18/2023 05:48PM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 10/18/2023 05:44PM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 10/18/2023 05:42PM

We are continuing to monitor for any further issues.

MONITORING 7 months ago - at 10/18/2023 05:39PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 10/18/2023 05:32PM

We are aware of issues logging in to the Rapid7 Platform, as well as data collection and processing across all Rapid7 products, in all regions. This is currently being investigated.

Latest Rapid7 outages

Degradation in loading Exposure Analytics Dashboards in InsightVM - about 18 hours ago
Mimecast data collection issue - 16 days ago
Degradation in loading Exposure Analytics Dashboards in InsightVM - 20 days ago
Degradation in loading Exposure Analytics Dashboards in InsightVM - 24 days ago
InsightVM Dashboard not Loading successfully - about 2 months ago

The easiest way to monitor Rapid7 and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE