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Sources

Ravelin status page Ravelin website @ravelinhq

Stats

0 incidents in the last 7 days

0 incidents in the last 30 days

Last known issue was 5 months ago

Latest Incidents

Last 30 days

Resolved Increased timeouts and errors in the early evening

We had an incident early this evening that resulted in 500 error responses and timeouts on our API. We've identified that this was triggered by a change we made earlier in the day and have rolled back that change. We're still investigating the underlying cause and the extent of the impact.

5 months ago Official incident report

Resolved 500 Errors on fraud API

We are investigating errors on our fraud API.

6 months ago Official incident report

Resolved Elevated BigTable Error Rate

There was an elevated error rate on the API causing a spike in 500s between 1934 and 1938 BST and another beginning now. This appears to correlate with a spike in BigTable CPU usage which we are investigating.

7 months ago Official incident report

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