RealVNC status

Everything seems OK

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RealVNC Latest Incidents

Resolved Possible issue when updating payment cards on the VNC Connect portal

Our payment processor is experiencing some issues with updating payment cards and some customers may experience problems when adding new payment cards on the Billing page of the VNC Connect portal. If you experience this, please try again later.

Resolved VNC Viewer Chat functionality can cause the remote computer to become uncontrollable

We are aware of an issue with VNC Viewer 6.21.920 that using the Chat feature may block control of the remote computer. To restore control of your remote access session, click Options on the VNC Viewer toolbar at the top of the screen and disable the EnableChat parameter in the Expert tab. This will allow you to control the remote computer again. Once control is restored, ensure you close the Server chat window. NOTE: the user you are chatting with can close or de-focus the chat window at any time to restore viewer control. We are working on an updated version of VNC Viewer as a priority. For now we recommend not using the Chat functionality, or disabling Chat by setting EnableChat to False (in the VNC Server Expert tab).

Resolved Issue with completing purchases

Our billing system is currently encountering issues. If you have experienced issues in the last 8 hours, such as new teams not appearing after a purchase is made, please bear with us as we resolve these. We apologise for any inconvenience caused. This does not affect the VNC Connect remote access services, which are operating normally.

Features & Benefits

All your services status in one place

Check the status of all your tools in one place. No more going to each one of the status pages and manage it one by one.

Real-time notifications on incidents

We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.

Notifications in your favorite channel

You can easily get notifications in your email, Slack, or Discord.

Monitor scheduled maintenances

Never be caught off guard again, with unexpected maintenance from your tools. Access to a feed of the next scheduled maintenances.

Integrate with your existing workflows

Easily integrate the notifications in your processes with Zapier or Webhooks.

Weekly digest

Every monday get a weekly digest of what happened in the previous week.

For every team in your company

Engineering

Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the tools from your development experience.

Customer Support

Know before your clients tell you. Anticipate possible issues and make the necessary arrangements.

Marketing

One of your competitors is down? Maybe a good time to spread the word about your service.

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  1. Step 1 Create an account

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  2. Step 2 Select your tools

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  3. Step 3 Set up notifications

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IsDown App

FAQ

Is RealVNC down?
RealVNC seems to be up and running. We're updating the status regularly.
I'm having issues with RealVNC, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when RealVNC is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when RealVNC has issues.
Why should I subscribe to IsDown?
We want to keep you updated on the status of the services you care about and impact your company. We'll keep you informed about the incidents that happen. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel anytime. After 14 days, you'll need to subscribe to an actual plan to continue to use the service.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
You are missing one of the services I use. Can you add it?
Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.

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