0 incidents in the last 7 days
0 incidents in the last 30 days
Last known issue was about 2 months ago
Resolved Issue with completing purchases
Our billing system is currently encountering issues. If you have experienced issues in the last 8 hours, such as new teams not appearing after a purchase is made, please bear with us as we resolve these. We apologise for any inconvenience caused. This does not affect the VNC Connect remote access services, which are operating normally.
Resolved Issues with adding payment cards on the VNC Connect portal
Customers may experience intermittent issues when adding payment cards on the VNC Connect portal. If this occurs, please try again. We're investigating this issue. Apologies for any inconvenience.
Resolved Portal Billing page errors for a small number of Customers
Customers who purchased from some resellers will get an error when viewing the Billing page of the VNC Connect portal. We are investigating this issue.
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