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Resolved Minor System Performance Issues
We are currently investigating reports of customers experiencing slowness while using various areas of the software. We will update this page with more details as they become available.
Resolved Minor Support Center Ticket Submission Page Functionality
We have received several customer reports that the submission option on our Support Center ticket creation page is not working. We have reported this issue to our ticketing system vendor and are awaiting further instruction. This issue is not affecting all customers, so please feel free to attempt ticket submission if you need to contact us. You can also use our chat option as an alternative (look for the "Chat With Us" button in the bottom right). We'll post updates here as they become available.
Resolved Minor Some employees able to view manager requests in the R365 mobile app
Some employees using an older version of the R365 mobile app (red tile) are experiencing issues with role permissions. We are investigating and will post updates here as they become available.
Resolved Minor Labor amounts not showing on Flash Report/DSS
We are investigating reports of the Daily Sales Summary and the Flash Report not showing correct labor totals. We will provide updates on this issue as they become available.
Resolved Minor Fintech Imports are fully now operational!
This incident has been resolved.
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Every monday get a weekly digest of what happened in the previous week and the schedule maintenances for the next.
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