Major · 11 days ago · lasted about 3 hours
R365 Intelligence is currently unavailable. Our Engineering team is diligently working to restore access. We will post updates here as we make progress.
Minor · about 1 month ago · lasted about 7 hours
We are currently investigating an issue which is preventing Toast POS polling data from importing correctly.
Major · 2 months ago · lasted about 16 hours
R365 Workforce is currently unavailable. Our Engineering team is diligently working to restore access. We will post updates here as they we make progress.
Minor · 2 months ago · lasted 2 days
The issue has been identified and we are working on a resolution. Updates to come.
Minor · 4 months ago · lasted about 8 hours
Overnight we became aware of an issue affecting the DSS file imports for some customers that prevented sales and labor data from importing correctly. Our engineering team quickly identified the problem and implemented a fix. At this time, we believe the issue to be resolved, but you may still need to repoll your POS data and/or re-trigger daily report subscription emails. For repolling instruction, see https://shorturl.at/GITY5 For instructions on resending a report subscription, see https://shorturl.at/sAEOX If you need assistance with either of these procedures, please contact our Support team: https://help.restaurant365.net/en/support/home#contact
Major · 4 months ago · lasted 1 day
Some customers are reporting inability to access parts of the system that should be accessible to them based on their user permissions. Our Engineering team is currently investigating. We will post updates here as they become available.
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