Outage in Restaurant365

Outages Reported

Resolved Minor
February 13, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We have received reports of outages affecting some of our customers. Our Engineering team is currently investigating the issue as a top priority. We will post updates here as they become available.
Components affected
Restaurant365 Customer Databases
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 02/13/2023 09:41PM

At this time, we consider the matter resolved. If you are having trouble accessing your database, please contact our Support team: https://help.restaurant365.net/en/support/home#contact

MONITORING about 2 years ago - at 02/13/2023 08:25PM

At this time, all reported outages have been restored. If you are having trouble accessing your database, please contact our Support team: https://help.restaurant365.net/en/support/home#contact

Our Engineering team will continue to monitor the network to ensure continued performance integrity.

IDENTIFIED about 2 years ago - at 02/13/2023 07:57PM

Our Engineering team has verified a network disruption that has now stabilized. We are beginning to see service recovery for affected customers, but we are continuing to diagnose and monitor.

INVESTIGATING about 2 years ago - at 02/13/2023 07:26PM

We have received reports of outages affecting some of our customers. Our Engineering team is currently investigating the issue as a top priority. We will post updates here as they become available.

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