Outage in Restaurant365

DSS not importing for some Brink POS customers

Resolved Minor
April 03, 2025 - Started 17 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating reports of DSS's not importing for some Brink POS customers.
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 04/03/2025 05:00PM

The deployed fixed has resolved the missing Brink DSSs, and we're seeing recovery.

MONITORING 17 days ago - at 04/03/2025 04:05PM

We are continuing to monitor for any further issues.

MONITORING 17 days ago - at 04/03/2025 04:03PM

A fix has been implemented, and missing DSSs are importing as expected.

IDENTIFIED 17 days ago - at 04/03/2025 03:54PM

The root cause of missing DSSs has been identified, and a fix is being prepared.

INVESTIGATING 17 days ago - at 04/03/2025 03:36PM

We are currently investigating reports of DSS's not importing for some Brink POS customers.

Latest Restaurant365 outages

Expandshare outage - 12 days ago
Missing DSS - 25 days ago
Delayed DSS importing - about 1 month ago

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