Outage in Restaurant365

Daily Sales Summary not importing for some customers

Resolved Minor
July 19, 2023 - Started almost 2 years ago - Lasted 2 days
Official incident page

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Outage Details

The issue has been identified and we are working on a resolution. Updates to come.
Components affected
Restaurant365 POS Integrations (DSS Polling)
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 07/21/2023 03:21PM

At this time, we consider this issue to be resolved. If you experience issues with Daily Sales Summary polling at one or more of your locations, please reach out to our Support team and we will be happy to investigate: https://help.restaurant365.net/en/support/home#contact

MONITORING almost 2 years ago - at 07/20/2023 12:04AM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 07/19/2023 11:54PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 07/19/2023 10:08PM

Our development team is running further test as we work towards a resolution.

IDENTIFIED almost 2 years ago - at 07/19/2023 06:40PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 07/19/2023 04:26PM

The issue has been identified and we are working on a resolution. Updates to come.

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