EU Upstream provider: degraded performance affecting customers on EU instance

Resolution of this issue has been confirmed by Heroku. As of yet, no further details on the cause have been given.

An upstream provider, Heroku, is experiencing degraded performance on their EU-based platform. As a result, we are seeing degraded performance for customers using the EU-based instance of Zipline. We will continue monitoring and communicating with our provider for clarification on the issue and resolution time