This chart provides user-reported problems for Roadster in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Roadster status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Roadster outages and possible affected you.
Major Resolved · 5 months ago · lasted 7 minutes
Degraded performance due to a service provider outage
Heroku, a service provider that Roadster relies on for cloud services is experiencing degraded performance. We are seeing an impact on the reliability of Express Storefronts and dealer admin across the entire network.
Minor Resolved · 9 months ago · lasted less than a minute
We have received reports of SMS messages not being delivered and SMS-related errors showing in the Express Storefront and dealer admin. We are currently in touch with our SMS provider, Twilio, working on identifying the problem.
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Minor Resolved · 11 months ago · lasted 21 days
We are currently investigating a system-wide SMS outage impacting ability to send and receive text messages across the platform. This includes SMS being sent to consumers or SMS authentication challenges to access certain parts of the platform.
Minor Resolved · 11 months ago · lasted about 1 month
Degraded performance due to a service provider outage
Heroku, a service provider that Roadster relies on for cloud services is experiencing degraded performance. We are seeing an impact on the reliability of Express Storefronts and dealer admin across the entire network.
Minor Resolved · over 1 year ago · lasted 6 months
Performance issues with dealer admin
We have received reports of users having issues accessing dealer admin. This issue is being investigated.
Minor Resolved · over 1 year ago · lasted 10 months
Performance issues with dealer admin
We are currently investigating reports of dealer admin loading slowly or generally not responding.
Minor Resolved · almost 2 years ago · lasted about 1 year
An incident with Twilio is impacting text message notifications sent from the Express Storefront
Starting on February 26th at 5:25 AM PST, we indentified an issue preventing text notifications from being sent from the Express Storefront due an outage at Twilio, our message provider. We are currently monitoring the Twilio status while we look for possible ways to mitigate the issue.
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