Outage in Salesforce

Performance Degradation

Resolved Minor
May 25, 2023 - Started 4 months ago - Lasted about 2 hours

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Outage Details

There’s a Salesforce service performance degradation. Users can access the Salesforce service, but some functionality can be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Components affected
Salesforce USA7
Latest Updates ( sorted recent to last )
MONITORINGWITHSOLUTION 4 months ago - at 05/25/2023 09:40PM

We have implemented a solution and are monitoring the instance performance levels.

IMPLEMENTINGSOLUTIONWORKINGONFIXCONTINUED 4 months ago - at 05/25/2023 09:09PM

We’re working on implementing a fix that we believe will resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.

IMPLEMENTINGSOLUTIONWORKINGONFIX 4 months ago - at 05/25/2023 08:38PM

We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.

IMPLEMENTINGSOLUTION 4 months ago - at 05/25/2023 08:08PM

The Salesforce Technology team has identified a potential trigger for the issue and is working on implementing a fix to resolve it. We don’t have an estimated time for the completion of all workstreams at this point; however, we will provide an update in 30 minutes or sooner if we have more information.

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