Outage in Segment

Internal Error in Destination Function event delivery since 12/14

Resolved Minor
January 03, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

Need to monitor Segment outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Segment, and never miss an outage again.
Start Free Trial

Outage Details

Since 12/14, a small number of Destination Functions have errantly discarded data. The events will not have been delivered to their source and can be explored in Delivery Overview "filtered at destination" step as "internal" errors.
Components affected
Segment Data Processing Pipeline Segment Destinations
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/03/2024 08:58PM

We have resolved the issue for events being discarded due to an "Internal" error. Customers that have seen this error can request to have their data replayed by reaching out to Segment support.

MONITORING 4 months ago - at 01/03/2024 06:59PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 01/03/2024 05:32PM

Since 12/14, a small number of Destination Functions have errantly discarded data. The events will not have been delivered to their source and can be explored in Delivery Overview "filtered at destination" step as "internal" errors.

Latest Segment outages

A small Percent of destinations are experiencing lag delivering events to their integrations - 14 days ago
Unify and Engage pipeline delay - 16 days ago
Realtime audiences: delays syncing to list destinations, incorrect counts - about 2 months ago
Processing delays for real-time Audiences, Computed Traits, and Journeys - 2 months ago
Error accessing customer workspaces - Workspace not found - 2 months ago

The easiest way to monitor Segment and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE