Outage in SendGrid

Multiple delays in email deliverability

Resolved Minor
April 25, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Starting around 6:00 A.M. PT on April 25, 2023, our engineers began investigating an issue with email deliverability delays. Customers may experience delays in the deliverability for email API and marketing. We will provide another update in 1 hour or as soon as more information becomes available.
Components affected
SendGrid SMTP SendGrid API v3 SendGrid Marketing Campaigns
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/25/2023 04:03PM

Our engineers have monitored the fix and confirmed the issue with delay in deliverability has been resolved. All services are now operating normally at this time.

MONITORING over 2 years ago - at 04/25/2023 02:52PM

At 7:30 A.M. PT on April 25, 2023, our engineers identified and mitigated the issue that was causing delivery delays to some SendGrid customers and are currently monitoring traffic to ensure delivery. We will provide another update within an hour

INVESTIGATING over 2 years ago - at 04/25/2023 02:02PM

Starting around 6:00 A.M. PT on April 25, 2023, our engineers began investigating an issue with email deliverability delays. Customers may experience delays in the deliverability for email API and marketing. We will provide another update in 1 hour or as soon as more information becomes available.

Latest SendGrid outages

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Issue Impacting Access to Marketing Campaigns - 10 days ago
Delays in Email Activity and Account Management - 18 days ago
Delay in processing Group and Unsubscribe events - 18 days ago

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