Outage in SendGrid
Increased rates of 502 errors on Twilio SendGrid docs and code-exchange pages
Resolved Minor
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Outage Details
Starting around 10:45 PM PST on September 6th, 2025, our engineers began investigating an issue where we see increased rates of 502 errors on Twilio SendGrid docs and code-exchange pages. Users may experience 502 errors while accessing the docs during this time. This does not impact mail send. We will provide another update as soon as more information becomes available.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/07/2025 07:25AM
Our engineers have monitored the fix and confirmed the issue with increased rates of 502 errors on Twilio SendGrid docs and code-exchange pages has been resolved. All services are now operating normally at this time.
MONITORING
1 day ago - at 09/07/2025 06:40AM
Our engineers have implemented a fix and are monitoring system performance.
INVESTIGATING
1 day ago - at 09/07/2025 06:21AM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 09/07/2025 06:03AM
Starting around 10:45 PM PST on September 6th, 2025, our engineers began investigating an issue where we see increased rates of 502 errors on Twilio SendGrid docs and code-exchange pages. Users may experience 502 errors while accessing the docs during this time. This does not impact mail send. We will provide another update as soon as more information becomes available.
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