Check if ServiceChannel is down, official outages, user-reported issues, and outages map.
ServiceChannel is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 68 incidents since started monitoring ServiceChannel status in April 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ServiceChannel outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 22, 2025
08:43 AM EDT
|
Minor
We are currently investigating this issue.
|
about 1 hour |
|
Oct 20, 2025
05:53 AM EDT
|
Minor
We are currently experiencing disruptions due to reported issues with one of our cloud services p...
|
about 2 hours |
|
Oct 17, 2025
10:51 AM EDT
|
Minor
we are currently investigating
|
about 1 hour |
|
Sep 26, 2025
05:35 PM EDT
|
Minor
We are currently investigating this issue.
|
23 minutes |
|
Sep 25, 2025
09:07 AM EDT
|
Major
We are currently investigating this issue.
|
about 4 hours |
|
Sep 24, 2025
12:50 PM EDT
|
Major
We are currently investigating this issue.
|
36 minutes |
|
Aug 21, 2025
10:48 AM EDT
|
Major
We are currently investigating this issue.
|
31 minutes |
|
Aug 07, 2025
07:44 AM EDT
|
Major
We are currently investigating this issue.
|
about 1 hour |
|
Aug 06, 2025
06:07 PM EDT
|
Major
We are currently investigating this issue.
|
30 minutes |
|
Aug 06, 2025
07:52 AM EDT
|
Minor
We are currently investigating issues with Fixxbook Provider Search
|
40 minutes |
See what users are saying about ServiceChannel issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Bryce - Notes not updating and showing on work orders - most other functions seem to be normal.
noel - everything is loading very slowly.
Kayleigh - Work Orders will not load.
Dereck - Access. Cant access anything. Loading etc. .
Rachelle - Fails to load work orders after login. Stuck on a blank white screen. Standard troubleshooting (reboot, clear cookies, log out/back in, etc.) fails to correct. .
Cynthia - Service Channel won't load to add work orders. .
Barb - No internet. I have a network outage .
Soula - A number of our crews are reporting there is a long lag when attempting to check in on the APP VER 2411.2. The system keeps buffering (spinning) on the check in. .
Vernon - It will not let me log in. .
Jessica - ServiceChannel doesn't load at all.
Jeff - Work order search timing out constantly .
Andras - Cannot log in systems seems down. Tried both loging/pw and PIN access.
Rachelle - Work order searches and saved filters not loading data. Stuck with the wheel spinning. .
mark - when i checked in this morning the checklist never popped up and was unable to log out.
Lauri - no location-based ability to generate or access work orders.
IsDown aggregates scheduled maintenances for ServiceChannel. Currently, there are 1 more maintenances scheduled.
Scheduled for October 25, 2025 at 02:00 AM EDT · until 06:00 AM EDT
On Saturday, 2025-10-25, beginning at 2 AM EST, we will perform regularly scheduled maintenance on the ServiceChannel system. During this window you may experience sporadic interruptions, including to the IVR system. We expect the entire process t...
Users are monitoring tens of services with IsDown. Here are some that are monitored together with ServiceChannel. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
ServiceChannel is a facilities management platform that offers tools for managing work orders, assets, inventory, compliance, and invoices across multiple locations.
Monitoring ServiceChannel since April 2023
Tracking 45 ServiceChannel services and regions
15 incidents in 2025
IsDown is a status page aggregator that monitors if ServiceChannel and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ServiceChannel, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of ServiceChannel (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of ServiceChannel's 45 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ServiceChannel and other services.
IsDown checks ServiceChannel official status page for major/minor outages or downtimes. A major outage is when ServiceChannel experiences a critical issue that severely affects one or more services/regions. A minor incident is when ServiceChannel experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ServiceChannel outage, we send you an alert and update your dashboard and status page.
ServiceChannel and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in ServiceChannel status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ServiceChannel publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ServiceChannel and all their 45 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ServiceChannel but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ServiceChannel and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of ServiceChannel and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ServiceChannel down?'
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While Downdetector relies on user-submitted reports to detect ServiceChannel outages, IsDown monitors ServiceChannel's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official ServiceChannel status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including ServiceChannel in a single dashboard. | ||
| Instant ServiceChannel outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of ServiceChannel official status and user-reported issues. | ||
| Maintenance feed for ServiceChannel | ||
| Granular alerts filtering by ServiceChannel components and regions. |
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ServiceChannel isn't down. You can check ServiceChannel status and incident details on the top of the page. IsDown continuously monitors ServiceChannel official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ServiceChannel is currently operational. You can check ServiceChannel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ServiceChannel being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ServiceChannel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ServiceChannel last outage was on October 22, 2025 with the title "Issues with calling into call center"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ServiceChannel and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ServiceChannel is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ServiceChannel's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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