Check if ServiceRocket is down, official outages, user-reported issues, and outages map.
ServiceRocket is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more ServiceRocket status data.
IsDown has tracked 68 incidents since started monitoring ServiceRocket status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 17, 2023
05:07 PM CEST
|
Major
We are aware of an issue that is affecting the Connector for Salesforce & Jira that displays Erro...
|
37 minutes |
Mar 27, 2023
03:41 PM CEST
|
Minor
Getting an "Error rendering field-group macro" error on the ServiceRocket Docs website when tryin...
We are currently working on a high-priority bug impacting field group macros that do not appear. ...
|
7 days |
Mar 02, 2023
04:57 PM CET
|
Major
We are currently experiencing intermittent availability of our Connector for Salesforce & Jira ap...
|
about 1 hour |
Dec 21, 2022
04:39 AM CET
|
Minor
Connector for Salesforce & Jira Cloud: Non-admin Jira users are encountering the "Project is not ...
Due to the recent release, any Jira users without "Administer Project" permission are encounterin...
|
about 4 hours |
Oct 13, 2022
07:50 PM CEST
|
Major
Our documentation site is currently unavailable: https://docs.servicerocket.com/
We are currentl...
|
about 8 hours |
Sep 28, 2022
07:23 PM CEST
|
Minor
We are currently investigating about this issue.
|
about 9 hours |
Jun 03, 2022
05:44 AM CEST
|
Maintenance
Due to known exploitation of a vulnerability in Confluence Server version 7.18.0 (
|
4 days |
Mar 21, 2022
06:17 AM CET
|
Minor
Some of our Confluence Cloud apps are currently not functioning as expected due to an incident on...
|
8 days |
Feb 24, 2022
06:53 PM CET
|
Minor
We are currently investigating service interruption with our Connector for Salesforce & Jira. We...
|
about 1 month |
Jan 24, 2022
05:32 PM CET
|
Major
We are currently investigating this issue.
|
2 months |
No comments yet
Component | Status |
---|---|
Atlassian Cloud Apps | OK |
ServiceRocket Marketplace | OK |
Support Portal | OK |
Documentation Site | OK |
Server | OK |
Data Center | OK |
Cloud | OK |
ServiceRocket provides a suite of add-ons for enhancing Confluence and Jira, including tools for redirection, access tracking, integration with Salesforce, and content security and encryption.
Monitoring ServiceRocket since February 2021
Tracking 30 ServiceRocket services and regions
0 incidents in 2025
ServiceRocket isn't down. You can check ServiceRocket status and incident details on the top of the page. IsDown continuously monitors ServiceRocket official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ServiceRocket is currently operational. You can check ServiceRocket status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ServiceRocket being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ServiceRocket official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ServiceRocket last outage was on October 17, 2023 with the title "Errors when accessing Connections and in lightning components in Salesforce"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ServiceRocket and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ServiceRocket is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ServiceRocket's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to ServiceRocket's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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