Is ServiceRocket Down? Check current status

Check if ServiceRocket is down, official outages, user-reported issues, and outages map.

Current ServiceRocket status

ServiceRocket is working normally

Updated from ServiceRocket official status page a few minutes ago

ServiceRocket not working for you?

ServiceRocket service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more ServiceRocket status data.

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ServiceRocket recent outages and downtime history

IsDown has tracked 68 incidents since started monitoring ServiceRocket status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 17, 2023
05:07 PM CEST
Major
We are aware of an issue that is affecting the Connector for Salesforce & Jira that displays Erro...
37 minutes
Mar 27, 2023
03:41 PM CEST
Minor
We are currently working on a high-priority bug impacting field group macros that do not appear. ...
7 days
Mar 02, 2023
04:57 PM CET
Major
We are currently experiencing intermittent availability of our Connector for Salesforce & Jira ap...
about 1 hour
Dec 21, 2022
04:39 AM CET
Minor
Due to the recent release, any Jira users without "Administer Project" permission are encounterin...
about 4 hours
Oct 13, 2022
07:50 PM CEST
Major
Our documentation site is currently unavailable: https://docs.servicerocket.com/ We are currentl...
about 8 hours
Sep 28, 2022
07:23 PM CEST
Minor
We are currently investigating about this issue.
about 9 hours
Jun 03, 2022
05:44 AM CEST
Maintenance
Due to known exploitation of a vulnerability in Confluence Server version 7.18.0 (
4 days
Mar 21, 2022
06:17 AM CET
Minor
Some of our Confluence Cloud apps are currently not functioning as expected due to an incident on...
8 days
Feb 24, 2022
06:53 PM CET
Minor
We are currently investigating service interruption with our Connector for Salesforce & Jira. We...
about 1 month
Jan 24, 2022
05:32 PM CET
Major
We are currently investigating this issue.
2 months
Sign up to check more outage history

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ServiceRocket reported issues and comments

No comments yet

ServiceRocket components or services current status

Component Status
Atlassian Cloud Apps OK
ServiceRocket Marketplace OK
Support Portal OK
Documentation Site OK
Server OK
Data Center OK
Cloud OK
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ServiceRocket provides a suite of add-ons for enhancing Confluence and Jira, including tools for redirection, access tracking, integration with Salesforce, and content security and encryption.

Monitoring ServiceRocket since February 2021

Tracking 30 ServiceRocket services and regions

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0 incidents in 2025

Frequently Asked Questions

Is ServiceRocket down today?

ServiceRocket isn't down. You can check ServiceRocket status and incident details on the top of the page. IsDown continuously monitors ServiceRocket official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ServiceRocket status?

ServiceRocket is currently operational. You can check ServiceRocket status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ServiceRocket outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ServiceRocket down today or just slow?

Currently there's no report of ServiceRocket being slow. Check on the top of the page if there are any reported problems by other users.

How are ServiceRocket outages detected?

IsDown monitors the ServiceRocket official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ServiceRocket having an outage right now?

ServiceRocket last outage was on October 17, 2023 with the title "Errors when accessing Connections and in lightning components in Salesforce"

How to check if ServiceRocket is down?

Why use IsDown to monitor ServiceRocket instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ServiceRocket and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring ServiceRocket?

IsDown and DownDetector help users determine if ServiceRocket is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ServiceRocket's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor ServiceRocket?

Compared to ServiceRocket's official status page IsDown offers way more control and visibility over what's going on.

  1. Monitoring not only ServiceRocket's official status page but also 4,522+ other services

    We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.

  2. We monitor not only official information but also crowdsourced reports

    We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.

  3. Create a status pages or send the data to where you need it

    Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

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