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ServiceRocket status. Is ServiceRocket down right now?

ServiceRocket status updated

Is ServiceRocket down?

ServiceRocket is working normally

IsDown last checked ServiceRocket status on at . We've received 0 user reports in the past 24 hours.

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Monitoring since Feb 2021 · 68 incidents caught · 30 components tracked in real-time

ServiceRocket service health over the last 24 hours

This chart shows the number of user-reported issues for ServiceRocket service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

ServiceRocket Outage Map

ServiceRocket Outage Map

See where ServiceRocket users are reporting performance issues or downtime. The map shows recent outages from around the world.

ServiceRocket Outage Map

Looking to track ServiceRocket outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
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Latest ServiceRocket outages detected by IsDown

IsDown has tracked 68 incidents since started monitoring ServiceRocket status in February 2021. We collect data from 5420+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ServiceRocket outages and also issues that we're started by a spike in crowdsource reports.

37 minutes
Errors when accessing Connections and in lightning components in Salesforce
Oct 17, 2023 at 11:07 AM
7 days
Getting an "Error rendering field-group macro" error on the ServiceRocket Doc...
Mar 27, 2023 at 09:41 AM
about 1 hour
Connector for Salesforce & Jira Service Disruption
Mar 02, 2023 at 10:57 AM
about 4 hours
Connector for Salesforce & Jira Cloud: Non-admin Jira users are encountering ...
Dec 20, 2022 at 10:39 PM
about 8 hours
Documentation site unavailable
Oct 13, 2022 at 01:50 PM
about 9 hours
Service Disruption for our Confluence cloud apps
Sep 28, 2022 at 01:23 PM
4 days
ServiceRocket Docs (docs.servicerocket.com) is currently restricted from the ...
Jun 02, 2022 at 11:44 PM
8 days
Composition tabs and some features of our Confluence Cloud apps not working f...
Mar 21, 2022 at 01:17 AM
about 1 month
Connector for Salesforce & Jira Outage
Feb 24, 2022 at 12:53 PM
2 months
Service Disruption for the Connector for Salesforce & Jira Cloud
Jan 24, 2022 at 11:32 AM
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Be the first to know when ServiceRocket is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Components / Services / Regions current status

Check the current status of the 7 components, services, or regions being monitored for ServiceRocket.

Component Status
Atlassian Cloud Apps OK
Cloud OK
Data Center OK
Documentation Site OK
Server OK
ServiceRocket Marketplace OK
Support Portal OK

About ServiceRocket Status Monitoring

IsDown has maintained continuous monitoring of ServiceRocket, a Developer Platforms solution, since February 2021. Our database contains 68 documented incidents from the past 5 years, giving us deep insight into ServiceRocket's reliability patterns and typical resolution times. We parse ServiceRocket's official status page across all 30 components and 7 groups, interpreting statuses like operational, degraded performance, partial outage, and major outage to deliver precise uptime metrics and targeted notifications.

When ServiceRocket experiences issues, you need accurate information fast. IsDown combines official status page data with user-reported issues, giving you early detection when vendors are slow to acknowledge problems, plus verified incident details once they do. You get affected components, severity levels, and real-time resolution updates from both sources.

Engineering and operations teams rely on IsDown to monitor ServiceRocket and receive verified outage alerts. Get instant notifications through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown monitors ServiceRocket?

IsDown monitors ServiceRocket health in almost real-time

Every few minutes we check the status page of ServiceRocket (and 5,420+ other services) for issues. We collect the status and outage information across all 30 ServiceRocket components. We also monitor user reports alongside official sources. Since vendors often take time to report incidents, monitoring user reports helps us alert you early.

The moment an issue is detected in ServiceRocket, IsDown sends an alert and updates your status page

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be alerted about. This way you avoid getting all incidents from ServiceRocket and other services, focusing only on those affecting your business.

One status page to monitor all your external dependencies

What you get when monitoring ServiceRocket with IsDown

Track ServiceRocket incidents and downtimes by severity

IsDown checks ServiceRocket official status page for major/minor outages or downtimes. A major outage is when ServiceRocket experiences a critical issue that severely affects one or more services/regions. A minor incident is when ServiceRocket experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ServiceRocket outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with ServiceRocket

ServiceRocket and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of ServiceRocket outages and downtimes

IsDown collects all information from the outages published in ServiceRocket status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming ServiceRocket maintenance events

ServiceRocket publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the ServiceRocket outages that impact your business

IsDown monitors ServiceRocket and all their 30 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was built to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ServiceRocket but also 5,421 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor ServiceRocket and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird's-eye view and share it with your team.

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Monitor ServiceRocket and all your external dependencies in real-time

Get notified immediately when there's an issue with ServiceRocket or other services

Not only will you get notified, but IsDown offers notification filters so you can choose which issues you want to be notified about. This way you avoid getting all incidents from ServiceRocket and other services.

Start Monitoring for Free
Get notified immediately when there's an issue with ServiceRocket or other services

Send outage information from ServiceRocket and other services to your tools

IsDown integrates with 20+ tools. Connect the status of ServiceRocket and 5,420 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from ServiceRocket and other services to your tools

Share ServiceRocket status in your status page

Create a status page that can easily be accessed by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ServiceRocket down?'

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Share ServiceRocket status in your status page

ServiceRocket Downdetector vs IsDown

Need similar to Downdetector ServiceRocket alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect ServiceRocket outages, IsDown monitors ServiceRocket's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official ServiceRocket status page monitoring with real-time incident details.
Monitor 5,420+ services including ServiceRocket in a single dashboard.
Instant ServiceRocket outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of ServiceRocket official status and user-reported issues.
Maintenance feed for ServiceRocket
Granular alerts filtering by ServiceRocket components and regions.
Start Monitoring ServiceRocket with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is ServiceRocket down today?

ServiceRocket isn't down. You can check ServiceRocket status and incident details on the top of the page. IsDown continuously monitors ServiceRocket official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ServiceRocket status?

ServiceRocket is currently operational. You can check ServiceRocket status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ServiceRocket outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ServiceRocket down today or just slow?

Currently there's no report of ServiceRocket being slow. Check on the top of the page if there are any reported problems by other users.

How are ServiceRocket outages detected?

IsDown monitors the ServiceRocket official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ServiceRocket having an outage right now?

ServiceRocket last outage was on October 17, 2023 with the title "Errors when accessing Connections and in lightning components in Salesforce"

How to check if ServiceRocket is down?

Why use IsDown to monitor ServiceRocket instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ServiceRocket and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring ServiceRocket?

IsDown and DownDetector help users determine if ServiceRocket is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ServiceRocket's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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