Outage in Shakepay

Interac Network Delays

Resolved Minor

February 29, 2024 - Started about 2 years ago - Lasted about 6 hours
Official incident page

Incident Report

We’re observing delays, coming from the Interac network, to forward e-Transfers requests. Shakepay’s service availability is unaffected, but e-Transfers might see delays up to 10 minutes. Thank you for your patience while they address the situation.

Components affected

Shakepay Interac e-Transfer funding

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 03/01/2024 01:52AM

This incident has been resolved.

MONITORING about 2 years ago - at 02/29/2024 08:19PM

We're still observing delays, now up to 20 minutes, coming from the Interac network.
Thank you for your patience.

MONITORING about 2 years ago - at 02/29/2024 07:56PM

We’re observing delays, coming from the Interac network, to forward e-Transfers requests.

Shakepay’s service availability is unaffected, but e-Transfers might see delays up to 10 minutes.

Thank you for your patience while they address the situation.

Latest Shakepay outages

Crypto Buy/Sell, Card, e-Transfer funding/withdrawal, Notifications, Emails - 19 days ago

E-transfer outage - 29 days ago

Delayed ETH & USDC transactions - about 1 month ago

E-transfers - about 1 month ago

Delayed ETH/USDC cashins & cashouts - about 2 months ago

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