Outage in Sharpen
Sharpen Q interruption
Resolved Minor
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Outage Details
We are aware of an issue impacting some Sharpen Q functions. We are actively engaged to resolve impact as soon as possible.
Latest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 05/14/2022 01:46AM
Sharpen Q phone operation has been restored. We are monitoring for full recovery.
IDENTIFIED
about 3 years ago - at 05/14/2022 01:39AM
We have implemented a partial fix which has restored the core functionality to Sharpen Q. Sharpen Q phone webRTC soft phone remains impacted as we continue to work through a fix.
IDENTIFIED
about 3 years ago - at 05/14/2022 01:24AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 3 years ago - at 05/14/2022 01:04AM
We have identified the issue and are working to implement a fix
INVESTIGATING
about 3 years ago - at 05/14/2022 12:59AM
We are continuing to investigate this issue.
INVESTIGATING
about 3 years ago - at 05/14/2022 12:58AM
We are aware of an issue impacting some Sharpen Q functions. We are actively engaged to resolve impact as soon as possible.
Latest Sharpen outages
Sporadic Logic+ Routing - Dropping Calls - 9 days ago
Sharpen Q slowness (IZ1) - 19 days ago
Insights Dashboards displaying as white screen - 24 days ago
IZ1 Sharpen Q Disruption - about 1 month ago
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