Check if Sharpen Q is down, official outages, user-reported issues, and outages map.
Sharpen Q is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Sharpen status data.
IsDown has tracked 30 incidents for Sharpen Q since started monitoring Sharpen status in January 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Aug 23, 2025
02:38 PM EDT
|
Minor
We are currently investigating an issue impacting the inability to place outbound calls in our IZ...
|
38 minutes |
Jul 10, 2025
07:53 AM EDT
|
Minor
Users of the Sharpen Q application in our IZ1 isolation zone (app.iz1.sharpen.cx) may be experien...
|
30 minutes |
Jun 17, 2025
11:19 AM EDT
|
Major
Users of the Sharpen Q platform in IZ (app.iz1.sharpen.cx) may be experiencing slowness, disrupti...
|
about 2 hours |
Jun 03, 2025
11:19 AM EDT
|
Major
We are aware of an issue which may be impacting some customers leveraging the IZ1 (app.iz1.sharpe...
|
about 2 hours |
May 14, 2025
11:11 AM EDT
|
Major
We are currently investigating an issue that's causing between 30 and 45% of inbound calls to be ...
|
about 3 hours |
Mar 03, 2025
10:05 AM EST
|
Minor
We’ve detected a partial disruption to caller ID name lookups in Sharpen Q. Some users might see ...
|
about 3 hours |
Feb 28, 2025
11:04 AM EST
|
Minor
We are aware of a potential service disruption to Sharpen Q in our IZ1 isolation zone. We have al...
|
about 1 hour |
Nov 07, 2024
12:56 PM EST
|
Minor
At approximately 12:45PM Eastern, our infrastructure team received an alert tied to Database avai...
|
about 1 hour |
Sep 14, 2024
10:03 AM EDT
|
Major
We have received reports of agents being unable to place outbound calls from the IZ1 isolation zo...
|
about 2 hours |
Aug 28, 2024
04:24 PM EDT
|
Minor
We are aware of a potential service disruption in our IZ1 isolation zone. We have all necessary r...
|
about 1 hour |
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Monitoring Sharpen since January 2022
Sharpen Q is part of Sharpen. Check the Sharpen's status.
7 incidents in 2025
Sharpen Q isn't down. You can check Sharpen Q status and incident details on the top of the page. IsDown continuously monitors Sharpen Q official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Sharpen Q is currently operational. You can check Sharpen Q status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Sharpen Q being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Sharpen Q official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Sharpen Q last outage was on August 23, 2025 with the title "Sharpen Q Outbound Call Failures - IZ1"
IsDown and DownDetector help users determine if Sharpen is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Sharpen's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.
We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.
Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
IsDown offers an easy way to monitor Sharpen with maximum flexibility
IsDown monitors Sharpen Q for major outages. A major outage is when Sharpen Q experiences a critical issue that severely affects one or more services/regions. When Sharpen marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Sharpen status page for minor outages. A minor outage is when Sharpen Q experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Sharpen status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Sharpen publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Sharpen and all their 42 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Sharpen and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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