Is Sharpen Q Down? Check current status

Check if Sharpen Q is down, official outages, user-reported issues, and outages map.

Current Sharpen Q status

Sharpen Q is working normally

Updated from Sharpen official status page a few minutes ago

Having problems with Sharpen Q?

Sharpen Q service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Sharpen status data.

Recent Sharpen Q Outages and Downtime History

IsDown has tracked 32 incidents for Sharpen Q since started monitoring Sharpen status in January 2022. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Sep 17, 2025
11:51 PM EDT
Major
Starting at approximately 9:30PM Eastern, calls routing through our IZ0 infrastructure that engag...
about 3 hours
Aug 06, 2025
05:41 PM EDT
Major
Some users in the IZ0 isolation zone (app.sharpencx.com) are unable to establish a Sharpen Q phon...
about 2 hours
Mar 03, 2025
10:05 AM EST
Minor
We’ve detected a partial disruption to caller ID name lookups in Sharpen Q. Some users might see ...
about 3 hours
Jan 06, 2025
08:21 AM EST
Major
We are aware of an issue impacting Sharpen Q operations in our IZ0 isolation zone. We have all re...
40 minutes
Dec 10, 2024
02:54 PM EST
Minor
We're aware of an issue for customers hosted within our IZ0 infrastructure - where app behavior i...
about 2 hours
Aug 12, 2024
03:27 PM EDT
Minor
We are aware of an issue impacting caller ID names displaying as "Unknown Caller". This is an exp...
about 6 hours
May 13, 2024
11:16 AM EDT
Major
We are experiencing an issue disrupting some voice interactions for users of the Sharpen Q platfo...
43 minutes
Apr 25, 2024
03:48 PM EDT
Minor
Sharpen is experiencing additional UX impact related to a dependent vendor who is having an outag...
about 2 hours
Jan 08, 2024
04:09 PM EST
Minor
We are observing an intermittent delay in processing Sharpen Q events within our IZ0 (app.sharpen...
44 minutes
Oct 26, 2023
09:38 AM EDT
Major
We've received communication outlining some issues being experienced by agents placing outbound c...
43 minutes
Sign up to check more outage history
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Monitoring Sharpen since January 2022

Sharpen Q is part of Sharpen. Check the Sharpen's status.

Need help? Try here:
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Check their official status page.

4 incidents in 2025

Frequently Asked Questions

Is Sharpen Q down today?

Sharpen Q isn't down. You can check Sharpen Q status and incident details on the top of the page. IsDown continuously monitors Sharpen Q official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Sharpen Q status?

Sharpen Q is currently operational. You can check Sharpen Q status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Sharpen Q outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Sharpen Q down today or just slow?

Currently there's no report of Sharpen Q being slow. Check on the top of the page if there are any reported problems by other users.

How are Sharpen Q outages detected?

IsDown monitors the Sharpen Q official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Sharpen Q having an outage right now?

Sharpen Q last outage was on September 17, 2025 with the title "Call Routing Issues - Unexpected Disconnects"

How IsDown compares to DownDetector when monitoring Sharpen?

IsDown and DownDetector help users determine if Sharpen is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Sharpen's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

How IsDown works?

  1. IsDown monitors official status pages

    We check the status of the services you're monitoring every few minutes. We aggregate the status and outage information and normalize it. We also collect crowdsourced information to provide early warning signs.

  2. We notify you when there is an outage

    We send you an alert whenever we detect a new incident or an update on the status of the services you're monitoring. You can customize the alerts to your needs to avoid alert fatigue.

  3. Dedicated dashboard and integrations

    Aggregate all the status information in a straightforward dashboard or internal status page. You can also send the information and alerts to your team's communication/monitoring/incident management tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

Want to be informed about Sharpen status changes?

IsDown offers an easy way to monitor Sharpen with maximum flexibility

Major Outages Notifications

IsDown monitors Sharpen Q for major outages. A major outage is when Sharpen Q experiences a critical issue that severely affects one or more services/regions. When Sharpen marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Sharpen status page for minor outages. A minor outage is when Sharpen Q experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Sharpen status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Sharpen publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Sharpen and all their 42 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Sharpen and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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