Outage in SharpSpring

Support Ticket Response Problems

Resolved Minor
September 07, 2022 - Started over 1 year ago - Lasted 6 minutes
Official incident page

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Outage Details

All SharpSpring users are unable to respond to Support Tickets via Email. The root cause has been identified, and we're actively working to resolve this problem. In the meantime, please use the Support Portal to respond to cases as this is still functional. We hope to have everything back to normal as soon as possible.
Components affected
SharpSpring Application
Latest Updates ( sorted recent to last )
IDENTIFIED over 1 year ago - at 09/07/2022 03:14PM

All SharpSpring users are unable to respond to Support Tickets via Email. The root cause has been identified, and we're actively working to resolve this problem. In the meantime, please use the Support Portal to respond to cases as this is still functional. We hope to have everything back to normal as soon as possible.

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