We continuously monitor the official SharpSpring status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last SharpSpring outages.
Minor Resolved · 2 days ago · lasted about 4 hours
SharpSpring Sales Dialer is failing to successfully complete calls for some customers. Our team is actively investigating and working to resolve this issue.
Minor Resolved · about 2 months ago · lasted 12 minutes
Some Users Unable to Insert Files when Editing Emails
Our team has received reports that some customers are unable to select files or images to insert when editing their emails. Our team is aware of the issue and is investigating.
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Minor Resolved · about 2 months ago · lasted about 23 hours
Delays with Imports and Form Fills
Some customers may be experiencing delays with Form Submissions and List Imports. Our developers are aware of this behavior and are working diligently to resolve.
Major Resolved · about 2 months ago · lasted 30 minutes
Users Unable to Access SharpSpring Application
Our team has received reports that some users are unable to access the SharpSpring application. Our development team is working to restore access as quickly as possible. We will continue to post updates to this page as they become available.
Major Resolved · 3 months ago · lasted 27 minutes
Some Customers Unable to Log In
Our team has received reports that some customers are unable to log into their accounts. Our team is working to resolve this issue and restore log in access as soon as possible.
Minor Resolved · 3 months ago · lasted 32 minutes
Issues Scheduling Emails to Lists, Saving Changes to Forms
Our team has received reports of customers being unable to schedule emails to lists within the Emails page and being unable to save changes to forms. Our team is currently investigating these issues and working on a resolution for them as soon as possible. In the meantime, customers can still schedule emails through the Lists page by navigating to Lists, finding the name of the list they wish to schedule the email to, then selecting the Gear Icon > Schedule email to list.
Minor Resolved · 3 months ago · lasted about 3 hours
Unable to Add/Edit Images in File Manager
Some customers are reporting they are unable to add or edit images using the File Manager when editing emails. Some users have also reported being unable to access the Settings page. Our team is actively investigating these issues and will work to provide a resolution as soon as possible.
User-reported problems for SharpSpring in the last 12 hours. It's a collection of user reports from different sources.
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