Check the stats and details of the latest SharpSpring outages and issues
Minor Resolved · about 1 month ago · lasted about 1 hour
We're aware of a problem that is causing SharpSpring to be unavailable for some users. We're actively working to resolve this problem, and we hope to have everything back to normal as soon as possible.
Minor Resolved · 2 months ago · lasted 1 day
Our team has received reports that some data, including contacts and notes, are not actively syncing through the Salesforce integration for some users. Our team is investigating Salesforce syncing and working to release an update to resume regular syncing as soon as possible. We will continue to post updates for the Salesforce integration sync outage as they become available.
Minor Resolved · 3 months ago · lasted 7 minutes
Some customers are reporting delays with exports from SharpSpring. Our team is working to identify the cause of the delays and implement an update. We will continue to provide updates on the status of exports on this page.
Minor Resolved · 3 months ago · lasted 6 minutes
All SharpSpring users are unable to respond to Support Tickets via Email. The root cause has been identified, and we're actively working to resolve this problem. In the meantime, please use the Support Portal to respond to cases as this is still functional. We hope to have everything back to normal as soon as possible.
Major Resolved · 4 months ago · lasted about 3 hours
Contacts Page - Not Displaying Contacts
Our team has identified an issue with loading contacts in the Contact Manager. Our team is working to resolve this issue as quickly as possible. While our team works to address this issue, all contact data can still be viewed under the "Switch to Original" link at the top of the Contact Manager. Our team will continue to share updates on this page as our team works to address the issue.
Minor Resolved · 4 months ago · lasted 2 months
Social Media Posting to Instagram
We're aware of a problem that is causing posting to Instagram to show as successful in the Content Calendar when the post did not occur for some users. We're actively working to resolve this problem, and we hope to have everything back to normal as soon as possible.
Minor Resolved · 4 months ago · lasted about 3 hours
Possible Performance Impact
SharpSpring is currently unavailable for many users. We're actively working to resolve this problem, and we hope to have everything back to normal as soon as possible.
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