Number of Incidents
2 outages
Since last incident
11 days
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Minor · 10 days ago · lasted about 2 hours
Errors when saving emails, lists, or contacts
Our team has received reports of error messages when attempting to save Emails, Lists, or Contacts. Our team is aware of the incident and is working to resolve it as soon as possible.
Minor · 29 days ago · lasted 8 days
Error Messages when Saving Opportunities & Errors with Opportunity Triggers
Our team has received reports of the following error message appearing when attempting to save updates to opportunities: "Save Opportunity Error. Please try again." The updated information successfully saves on the opportunity despite the error message. Our team has also discovered that changes to opportunities are not activating Opportunity Triggers on workflows. Our team is working diligently to address these opportunity errors. We will continue to post updates on this incident to this page.
Major · about 2 months ago · lasted about 2 hours
Lead Gen Application Login Page Unavailable
Our team has received reports of customers being unable to access the application to log in. Our team is aware of the issues and is working to restore login and platform access as quickly as possible.
Major · about 2 months ago · lasted 17 minutes
Lead Gen Application Login Page Unavailable
Our team has received reports of customers being unable to access the application to log in. Our team is aware of the issues and is working to restore login and platform access as quickly as possible.
Major · 2 months ago · lasted about 3 hours
Issues connecting and posting to Twitter
Customers are experiencing issues connecting their Twitter profiles and posting to their Twitter accounts. We are working with Twitter to resolve the issue.
Major · 3 months ago · lasted about 2 hours
SSL Error - certificate for api.sharpspring.com has expired
Our team has identified that the SSL certificate has expired for the api.sharpspring.com domain. This affects the ability to send API calls (including Zapier and other 3rd party connectors). Our team is actively investigating these issues and will work to provide a resolution as soon as possible. We apologize for the inconvenience.
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