Outage in SharpSpring

Delays with Imports and Form Fills

Resolved Minor
February 02, 2023 - Started over 2 years ago - Lasted about 23 hours
Official incident page

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Outage Details

Some customers may be experiencing delays with Form Submissions and List Imports. Our developers are aware of this behavior and are working diligently to resolve.
Components affected
SharpSpring Form Submissions Processing
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/03/2023 02:37PM

Our team has continued monitoring the results of the fix through last night and this morning and confirmed that form submissions and list imports are fully caught up. Our team has also confirmed that no data was lost during this incident, and that all data is now backfilled.

If you continue to experience any issues with form submissions or list imports, please reach out to support.

MONITORING over 2 years ago - at 02/02/2023 07:37PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 02/02/2023 06:58PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 02/02/2023 03:13PM

Some customers may be experiencing delays with Form Submissions and List Imports. Our developers are aware of this behavior and are working diligently to resolve.

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