Is shipcloud Down?
shipcloud Status is Operational
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Check the stats and details of the latest shipcloud outages and issues
Minor Incident Increased error rate
We are currently investigating an increased error rate with the following error message: > Error reading property of model object.
Minor Incident Coronavirus: Effects on your shipping
Due to the coronavirus, carriers need to adapt their services. This may result in increased shipping restrictions or delays. Please find up-to-date information in our Help Center: https://support.shipcloud.io/de/collections/2209298-corona-update In the news ticker and with helpful tips for your shipping, we will keep you informed about upcoming changes in the foreseeable future. ---------------------------- Coronavirus: Auswirkungen auf Ihren Versand Aufgrund des Coronavirus müssen die Versanddienstleister ihre Services anpassen. So kann es vermehrt zu Einschränkungen im Versand oder Verzögerungen kommen. Aktuelle Informationen hierzu finden Sie in unserem Help Center: https://support.shipcloud.io/de/collections/2209298-corona-update Im Newsticker sowie mit hilfreichen Tipps für Ihren Versand halten wir Sie so in absehbarer Zeit über bevorstehende Änderungen auf dem Laufenden.
Resolved Minor DPD: Disruption of service
The DPD webservices are currently running into timeouts. We've been informed by DPD of the following disruption on their APIs: > Dear customer, > > Because of a malfunction our Web Services are temporarily not available. > We are working as fast as we can to correct the problem, but at the moment it is not yet possible to say exactly when the normal service will be restored. > > We will inform you by email as soon as the malfunction has been corrected, and apologize for any inconvenience. > > If you have any questions please contact us. > > With best regards > > Your DPD Team
Resolved Minor DHL: Disruption of Service
The DHL CIG (Customer Integration Gateway) and the Returns API are currently responding with errors
Resolved Minor DPD create shipment errors
We're currently investigating errors on shipment creation with the DPD webservice.
shipcloud Components Status
Increase the observability of your third-party dependencies
IsDown is a status page aggregator & outage monitoring tool for all your business-critical dependencies. Easily monitor with a health dashboard with all your external services. Instant notifications on outages. All in one place.
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Monitor outages where you already do the work
How can we help?
It has never been easier to understand the outages in your external cloud services.
Birds-eye view over all your services statuses
Check the status page aggregated of all your services in one place. No more going to each of the status pages and managing them individually.
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We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
Alerts in your favorite channels
Get instant notifications in your email, Slack, Teams, or Discord when we detect a service outage. Outage monitoring where you are already doing your work.
Avoid notifications clutter
Configure which notifications you want to receive from each service. Filter notifications by service components. You can opt to receive notifications only when a specific component is affected. You can also choose to receive notifications with a certain severity.
Easily integrate with your current tools and workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes. PagerDuty integration is also available.
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Create one dashboard for each of your teams. Monitor only the services that each teams uses. Dedicated dashboard with custom notification settings.
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Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
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Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
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Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication builds trust over clients and prevents more work.
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.
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Step 2 Select your services
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Step 3 Set up notifications
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Step 4 Done!
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Frequently Asked Questions
- Is shipcloud down today?
- shipcloud seems to be up and running. We've updated the status 5 minutes ago.
- I'm having issues with shipcloud, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when shipcloud is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when shipcloud has issues.
- Why use IsDown?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.
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