Check if shipcloud is down, official outages, user-reported issues, and outages map.
shipcloud is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 104 incidents since started monitoring shipcloud status in November 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official shipcloud outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
---|---|---|
Jul 10, 2025
04:24 AM EDT
|
Minor
The API is partially responding with errors when creating shipment quotes or creating a shipment ...
|
about 1 hour |
Jul 09, 2025
06:02 AM EDT
|
Major
We are investigating reports of degraded performance.
|
about 1 hour |
Jul 01, 2025
07:21 AM EDT
|
Minor
We are investigating reports of degraded performance.
|
about 3 hours |
Jun 23, 2025
03:22 AM EDT
|
Major
The GLS services are currently slow and/or running into timeouts.
|
about 2 hours |
Apr 30, 2025
10:15 AM EDT
|
Major
The DHL Returns API is currently not available.
|
33 minutes |
Apr 09, 2025
02:46 AM EDT
|
Minor
The DPD webservices are currently running into timeouts. We're monitoring the situation.
|
about 2 hours |
Feb 21, 2025
02:54 AM EST
|
Major
There are currently problems with the UPS authentication service. This leads to errors when creat...
|
about 3 hours |
Jan 22, 2025
02:27 AM EST
|
Minor
We received the following information from DPD:
>Sehr geehrte Partnerinnen, sehr geehrter Partne...
|
1 day |
Nov 25, 2024
03:16 AM EST
|
Major
We received the following information from DPD
> Sehr geehrte Kundin, sehr geehrter Kunde,
weg...
|
1 day |
Oct 29, 2024
06:38 AM EDT
|
Minor
The DHL Shipping and Returns API currently shows unusually long response times.
|
about 22 hours |
See what users are saying about shipcloud issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Component | Status |
---|---|
API (api.shipcloud.io) | OK |
WebUI (app.shipcloud.io) | OK |
Developer Portal (developers.shipcloud.io) | OK |
Website (www.shipcloud.io) | OK |
Carrier APIs | OK |
Integrations | OK |
Shipcloud is an integrated shipping platform that connects businesses with major carriers like DHL, UPS, and Hermes, and integrates with e-commerce systems such as Shopify.
Monitoring shipcloud since November 2021
Tracking 16 shipcloud services and regions
8 incidents in 2025
IsDown is a status page aggregator that monitors if shipcloud and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when shipcloud, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of shipcloud (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of shipcloud's 16 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from shipcloud and other services.
IsDown checks shipcloud official status page for major/minor outages or downtimes. A major outage is when shipcloud experiences a critical issue that severely affects one or more services/regions. A minor incident is when shipcloud experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a shipcloud outage, we send you an alert and update your dashboard and status page.
shipcloud and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in shipcloud status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
shipcloud publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors shipcloud and all their 16 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor shipcloud but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for FreeNot only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from shipcloud and other services.
Start Monitoring for FreeIsDown integrates with 20+ tools. Connect the status of shipcloud and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for FreeCreate a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is shipcloud down?'
Start Monitoring for FreeWhile Downdetector relies on user-submitted reports to detect shipcloud outages, IsDown monitors shipcloud's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
Features |
![]() |
Downdetector |
---|---|---|
Official shipcloud status page monitoring with real-time incident details. | ||
Monitor 4,522+ services including shipcloud in a single dashboard. | ||
Instant shipcloud outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
Combined monitoring of shipcloud official status and user-reported issues. | ||
Maintenance feed for shipcloud | ||
Granular alerts filtering by shipcloud components and regions. |
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shipcloud isn't down. You can check shipcloud status and incident details on the top of the page. IsDown continuously monitors shipcloud official status page every few minutes. In the last 24 hours, there were 0 outages reported.
shipcloud is currently operational. You can check shipcloud status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of shipcloud being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the shipcloud official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
shipcloud last outage was on July 10, 2025 with the title "DPD errors with shipcloud contract"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor shipcloud and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if shipcloud is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about shipcloud's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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