Outage in ShipEngine

USPS- Tracking Error

Resolved Minor
March 14, 2024 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are aware of instances of the following message being returned when tracking USPS shipments: "An unexpected system error has occurred. Please try again later or contact the System Administrator." We are investigating this issue and are monitoring for improved functionality.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/15/2024 12:30AM

This incident has been resolved.

MONITORING about 2 months ago - at 03/14/2024 11:51PM

We are seeing improved performance with USPS tracking. We are monitoring to confirm a complete resolution.

INVESTIGATING about 2 months ago - at 03/14/2024 09:19PM

We are aware of instances of the following message being returned when tracking USPS shipments:

"An unexpected system error has occurred. Please try again later or contact the System Administrator."

We are investigating this issue and are monitoring for improved functionality.

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