Outage in ShopKeep

Credit Card Processing

Resolved Minor
September 19, 2022 - Started almost 3 years ago - Lasted 38 minutes
Official incident page

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Outage Details

Our payment gateway is currently experiencing intermittent connectivity, meaning you may see issues processing credit card payments. We are working with the gateway to restore full service as soon as possible and will report back soon. Please subscribe to updates on this page for new information as we uncover it.
Components affected
ShopKeep Credit Cards
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 09/19/2022 02:22AM

A fix has been implemented and we are monitoring the results. You can expect to see transaction processing return to normal performance levels over the next hour.

IDENTIFIED almost 3 years ago - at 09/19/2022 02:11AM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 3 years ago - at 09/19/2022 02:04AM

Our payment gateway is currently experiencing intermittent connectivity, meaning you may see issues processing credit card payments. We are working with the gateway to restore full service as soon as possible and will report back soon. Please subscribe to updates on this page for new information as we uncover it.

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