Check if ShopKeep Credit Cards is down, recent outages, user-reported issues, and outages map.
ShopKeep Credit Cards is working normally
Last checked from ShopKeep's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 11 incidents for ShopKeep Credit Cards since started monitoring ShopKeep status in April 2020. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
26 days ago · lasted about 2 hours
Investigating - We are currently investigating an elevated number of errors affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.
3 months ago · lasted 10 days
Some Lightspeed S-Series accounts using the Ingenico ICMP, IPP320, and IPP350 are reporting an inability to connect hardware, impacting the ability to process credit card payments. We are investigating the issue and its potential cause(s). Please ...
3 months ago · lasted about 1 hour
We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.
We've tracked and collected 11 incidents for ShopKeep Credit Cards since started monitoring ShopKeep status
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Credit cards won’t process
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ShopKeep Credit Cards isn't down. You can check ShopKeep Credit Cards status and incident details on the top of the page. IsDown continuously monitors ShopKeep Credit Cards official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ShopKeep Credit Cards is currently operational. You can check ShopKeep Credit Cards status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of ShopKeep Credit Cards being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the ShopKeep Credit Cards official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ShopKeep Credit Cards last outage was on August 21, 2025 with the title "Lightspeed Retail S-Series - Degraded Performance"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor ShopKeep with maximum flexibility
IsDown monitors Credit Cards for major outages. A major outage is when Credit Cards experiences a critical issue that severely affects one or more services/regions. When ShopKeep marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors ShopKeep status page for minor outages. A minor outage is when Credit Cards experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in ShopKeep status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ShopKeep publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ShopKeep and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
ShopKeep and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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