Is Shorthand Down? Check current status

Check if Shorthand is down, official outages, user-reported issues, and outages map.

Current Shorthand status

Shorthand is working normally

Updated from Shorthand official status page a few minutes ago

Shorthand not working for you?

Shorthand service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Shorthand Outage Map

View Shorthand Reports Map

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Shorthand recent outages and downtime history

IsDown has tracked 22 incidents since started monitoring Shorthand status in April 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Shorthand outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
04:42 AM CDT
Minor
Major Service Disruption – AWS Outage Affecting Shorthand
We’re currently experiencing a major service disruption caused by an ongoing outage affecting AWS...
about 11 hours
Oct 09, 2025
08:59 AM CDT
Minor
Connectivity issues
Connectivity issues A small percentage of incoming traffic is experiencing intermittent connecti...
about 3 hours
May 22, 2025
11:18 AM CDT
Minor
Media uploads failing
We are investigating media upload failures from the Shorthand web app.
about 4 hours
Jul 19, 2024
01:53 AM CDT
Minor
The Shorthand app is not able to send email at this time
Our email service provider is currently being affected by an outage. Emails sent from the Shortha...
about 7 hours
Jun 03, 2024
10:16 AM CDT
Major
Service outage
We are investigating a general service outage of the Shorthand web app.
about 1 hour
Feb 09, 2024
01:14 AM CST
Minor
Issue Detected: Export Analytics Feature Not Working
We have detected an issue with the export analytics feature and are currently working to find a fix.
about 3 hours
Oct 17, 2023
07:49 AM CDT
Major
Difficulty selecting media from Unsplash in Shorthand Editor
We are aware of an ongoing issue where users are experiencing difficulty selecting media from our...
22 minutes
Aug 09, 2023
01:17 AM CDT
Minor
Uploading media within a "Text" section is failing
We are currently aware of an ongoing issue where users experience difficulty when attempting to u...
34 minutes
Aug 01, 2023
07:18 AM CDT
Minor
Background Settings Reverting to Defaults Unexpectedly
We're aware of an ongoing issue where the Background Media settings appear to be reverting to def...
about 3 hours
Jul 10, 2023
02:45 AM CDT
Minor
Issue with our upstream provider
Issue with our upstream provider Our upstream provider, Campaign Monitor, is currently experienc...
about 1 hour
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Looking to track Shorthand outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Shorthand status

See what users are saying about Shorthand issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Afreen - Can't upload media, even in kbs.

  • Sara - Login screen not loading / spinning wheel.

  • Trisha - web won't load on MacBook.

Shorthand components or services current status

Component Status
Shorthand OK
Billing & Account OK
Marketing OK
Shorthand Dependencies OK
Datadog US1 Metrics OK
Datadog US1 RUM OK
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Digital storytelling tool that integrates various APIs for media management, email campaigns, and cloud services to create and publish interactive web content.

Monitoring Shorthand since April 2023

Tracking 14 Shorthand services and regions

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3 incidents in 2025

How to monitor the status of Shorthand and all your dependencies?

IsDown is a status page aggregator that monitors if Shorthand and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Shorthand, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Shorthand?

IsDown monitors Shorthand health in almost real-time

Every few minutes we go to the status page of Shorthand (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Shorthand's 14 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Shorthand, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Shorthand and other services.

What you get when monitoring Shorthand with IsDown

Track Shorthand incidents and downtimes by severity

IsDown checks Shorthand official status page for major/minor outages or downtimes. A major outage is when Shorthand experiences a critical issue that severely affects one or more services/regions. A minor incident is when Shorthand experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Shorthand outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Shorthand

Shorthand and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Shorthand outages and downtimes

IsDown collects all information from the outages published in Shorthand status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Shorthand maintenance events

Shorthand publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Shorthand outages that impact your business

IsDown monitors Shorthand and all their 14 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Shorthand but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Shorthand and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with Shorthand or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Shorthand and other services.

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Send outage information from Shorthand and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Shorthand and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share Shorthand status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Shorthand down?'

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Shorthand Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Shorthand outages, IsDown monitors Shorthand's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Shorthand status page monitoring with real-time incident details.
Monitor 4,522+ services including Shorthand in a single dashboard.
Instant Shorthand outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Shorthand official status and user-reported issues.
Maintenance feed for Shorthand
Granular alerts filtering by Shorthand components and regions.
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Frequently Asked Questions

Is Shorthand down today?

Shorthand isn't down. You can check Shorthand status and incident details on the top of the page. IsDown continuously monitors Shorthand official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Shorthand status?

Shorthand is currently operational. You can check Shorthand status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Shorthand outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Shorthand down today or just slow?

Currently there's no report of Shorthand being slow. Check on the top of the page if there are any reported problems by other users.

How are Shorthand outages detected?

IsDown monitors the Shorthand official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Shorthand having an outage right now?

Shorthand last outage was on October 20, 2025 with the title "Major Service Disruption – AWS Outage Affecting Shorthand"

How to check if Shorthand is down?

Why use IsDown to monitor Shorthand instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Shorthand and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Shorthand?

IsDown and DownDetector help users determine if Shorthand is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Shorthand's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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