Outage in Showpad

MeetingIQ not able to attend Zoom meetings

Resolved Minor
November 06, 2023 - Started 6 months ago - Lasted 2 days
Official incident page

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Outage Details

We have identified an issue with Showpad's MeetingIQ Bot being unable to attend Zoom meetings scheduled for today. We suspect that the November 5, 2023 release has impacted our integration. Currently, the recording of Zoom-hosted meetings will not be possible and result in an error after the meeting is concluded. Our engineering team is working on a fix, but in the meantime, you should make sure to record your meetings to the Cloud or on your local device (native Zoom functionality).
Components affected
Showpad API & Integrations
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/08/2023 07:41PM

All our monitoring and testing indicate that MeetingIQ and Zoom work again as expected.

We apologise for any inconvenience this may have caused you and your users.

MONITORING 6 months ago - at 11/07/2023 04:50PM

A fix was implemented about one hour ago and we are closely monitoring the functionality and actively testing to ensure full stability.

IDENTIFIED 6 months ago - at 11/06/2023 12:15PM

We have identified an issue with Showpad's MeetingIQ Bot being unable to attend Zoom meetings scheduled for today. We suspect that the November 5, 2023 release has impacted our integration.
Currently, the recording of Zoom-hosted meetings will not be possible and result in an error after the meeting is concluded.

Our engineering team is working on a fix, but in the meantime, you should make sure to record your meetings to the Cloud or on your local device (native Zoom functionality).

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