Outage in Showpad

Showpad is slow or failing to load

Resolved Major
January 15, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified and are currently investigating an issue impacting the Showpad platform. Both Users and Administrators will currently experience slow loading times or certain areas of the platform being completely impossible to load.
Components affected
Showpad Platform
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/15/2024 03:59PM

We see platform performance remaining steady and consider the incident fully resolved.

We apologize for any inconvenience this may have caused.

INVESTIGATING 4 months ago - at 01/15/2024 03:23PM

A fix has been implemented and we see load times drastically improved. We will continue to monitor to ensure full stability.

INVESTIGATING 4 months ago - at 01/15/2024 02:18PM

We have identified and are currently investigating an issue impacting the Showpad platform.
Both Users and Administrators will currently experience slow loading times or certain areas of the platform being completely impossible to load.

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