Outage in Sigfox
Incident S2 CORP-38275 on Sigfox network
Resolved Minor
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Outage Details
Please be advised there was an incident on Sigfox network
Incident reference
CORP-38275
Severity
S3
Service Impact
Uplink messages capture - DELAYED (from 3:12PM to 3:17PM CET)
Uplink message storage and archiving - UP
Uplink callbacks dispatch - DELAYED (from 3:12PM to 3:57PM CET)
Downlink sequences - FAILING (from 3:12PM to 3:17PM CET)
Downlink customer platform call backs - UP
API service - UP
backend.sigfox.com access - UP
Start Date and Time
30/01/23 03:12 pm CET
End Date and Time
30/01/23 03:57 pm CET
Root cause analysis
Service has been restored following this temporary outage,
Issue due to an application communication issue during daily maintenance operation.
Components affected
Sigfox IoT Connectivity serviceLatest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 01/30/2023 03:54PM
The incident has been resolved and is now closed.
MONITORING
over 2 years ago - at 01/30/2023 03:13PM
Please be advised there was an incident on Sigfox network
Incident reference
CORP-38275
Severity
S3
Service Impact
Uplink messages capture - DELAYED (from 3:12PM to 3:17PM CET)
Uplink message storage and archiving - UP
Uplink callbacks dispatch - DELAYED (from 3:12PM to 3:57PM CET)
Downlink sequences - FAILING (from 3:12PM to 3:17PM CET)
Downlink customer platform call backs - UP
API service - UP
backend.sigfox.com access - UP
Start Date and Time
30/01/23 03:12 pm CET
End Date and Time
30/01/23 03:57 pm CET
Root cause analysis
Service has been restored following this temporary outage,
Issue due to an application communication issue during daily maintenance operation.
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Incident S1 CORP-41086 on Sigfox network - about 1 year ago
Incident S2 CORP-40013 on Sigfox network - over 1 year ago
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