Outage in Sinch
Delivery Issue US - AT&T
Resolved Minor
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Outage Details
Components affected
Sinch SMS - US - ShortCodeLatest Updates ( sorted recent to last )
This incident has been resolved.
Incident Start Time: 2023-11-20 16:00 UTC
Incident Restoration Time: 2023-11-21 18:08 UTC
Incident End Time: 2023-11-21 18:08 UTC
A fix has been implemented by the vendor and we are monitoring the results.
Incident Restoration Time: 2023-11-21 18:08 UTC
We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.
As soon as we have any updates, they will be shared accordingly.
We are currently observing intermittent service disruption on USA - AT&T via Short Codes for a subset of traffic.
Impact: Slightly decreased delivery rates on some MT messages via Short Codes.
Incident Start Time: 2023-11-20 16:00 UTC
We will update as soon as we have more information.
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