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SlimPay Status
Stats
0 incidents in the last 7 days
0 incidents in the last 30 days
Automatic Checks
Last check: 2 minutes ago
Last known issue: about 1 month ago
Latest Incidents
Last 30 days
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Resolved [IMPORTANT Information] Rescheduled direct debits and credit transfers - Clients Acquiring
[English version] Dear customer, Due to an operational processing time, we inform you that the operations planned for today have been postponed by one day. The operations impacted are SEPA direct debits, refunds, and fund transfers. Only customers for whom we manage acquiring and who have a collection account with SlimPay are impacted. We apologize for the inconvenience. Yours sincerely The SlimPay team. [Version française] Cher client, Suite à un délai de traitement opérationnel, nous vous informons que les opérations envoyées aujourd'hui seront décalées d'un jour. Les opérations impactées sont les prélèvements SEPA, les remboursements, et les virements de fonds. Seuls sont concernés les clients pour lesquels nous gérons les encaissements et qui disposent d’un compte d’encaissement chez SlimPay. Veuillez nous excuser pour le désagrément. Bien à vous, L’équipe SlimPay
Resolved [INFORMATION] scheduled maintenance - Postponed
Dear customers, We would like to inform you that the maintenance, scheduled on Wednesday, June 16, 2021 from 02:00 AM CEST to 04:00 AM CEST, has been postponed. We will inform you soon about the new release date and keep you posted at least 7 days before the next release date. Best regards.
Resolved [INFORMATION] - SFR - SMS Latency
[EN] Dear Customers, SFR Provider is currently experiencing issue to deliver SMS on time. Meaning customers having SFR numbers could be impacted. Soon they solve their issue we'll inform you. Best regards, The SlimPay Team [FR] Chers Clients, L'opérateur SFR rencontre actuellement un incident sur sa plate-forme qui provoque des délais dans l'acheminement de certains messages à destination de leurs abonnés. Nous vous informerons dès qu'ils auront résolu leur problème. Cordialement, L'équipe SlimPay
Resolved [INFORMATION] - SFR - SMS Latency - Resolved
[EN] Dear Customers, We would like to inform you that the SFR operator incident occurred yesterday "31/05/2021" has been solved today "01/06/2021" at 01:40 CEST (UTC +02:00). On behalf of the operator concerned, we apologize for any inconvenience caused. Best regards, The SlimPay Team [FR] Chers Clients, Suite à l'incident de l'opérateur SFR, survenu la veille, et qui a pu provoquer des délais dans l'acheminement de certains messages à destination de leurs abonnés. Le problème est désormais résolu. Au nom de l'opérateur concerné, nous sommes désolés pour les éventuels désagréments causés. Cordialement, L'équipe SlimPay
Resolved [Incident] Backoffice Preproduction environment unavailability
Dear customer, Our preproduction environment is currently unavailable. We are working to solve it. We will inform you when it will be available again. Sorry for the inconvenience. The SlimPay team.
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