Is SlimPay Down?
SlimPay status is operational
Stats for SlimPay official incidents in the last 30 days
Number of Incidents
0 outages
Since last incident
55 days
Users reports for SlimPay in the last 12 hours
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Monitor and keep track of SlimPay's current and past outages
Minor · about 2 months ago · lasted 16 days
[IMPORTANT] - Sftp service update
[EN] Dear customers, We are currently updating the sftp service for the pre-production and production environments. Please note that the sftp service may experience some disruptions and unavailability during this operation. We will keep you informed of the progress of this operation. Regards, The Slim Pay team [FR] Chers clients, Une opération de mise à jour est actuellement en cours sur le service sftp et cela concerne l'environnement de pré-production et production. Nous vous informons que le service sftp pourrait rencontrer quelques perturbations et indisponibilités lors de cette intervention. Nous vous tiendrons informés de l'avancement de cette opération. Cordialement, L'équipe Slim Pay
Minor · 3 months ago · lasted about 1 hour
[Important Information] - SMS delivery latencies
[EN] Dear customers, We would like to inform you that we are experiencing some latencies in the SMS service for certain countries, which may cause delays in the delivery of messages to subscribers. Our teams work to ensure that service is fully reestablished. We apologise for any inconvenience caused. Best regards, The SlimPay Team [FR] Chers clients, Nous vous informons que nous rencontrons des problèmes de latence dans le service d'envoi de SMS pour certains pays, ce qui peut entraîner des retards dans la livraison des SMS à certains signataires. Nos équipes travaillent afin que le service soit complétement rétabli. Veuillez nous excuser pour tout désagrément. Cordialement, L'équipe SlimPay
Minor · 3 months ago · lasted about 1 hour
[IMPORTANT] [Production] Latencies in the mandate signature service
[EN] Dear customers, We are currently experiencing latency in the mandate signature service in the production environment. We will keep you informed as soon as the situation is solved. We apologise for the inconvenience. The SlimPay team [FR] Chers clients, Nous rencontrons actuellement des problèmes de latence dans le service de signature de mandat dans l'environnement de production, nous travaillons à la résolution de ce problème. Nous vous prions de nous excuser pour ce désagrément. L'équipe SlimPay
Minor · 4 months ago · lasted 3 days
[IMPORTANT INFORMATION] - [Production] - Incorrect status display for direct debits of 02 June
[EN] Dear Customer, Due to an incident in the bank processing chains, we are currently experiencing a status display problem for SEPA direct debits with an execution date of 02/06. These direct debits appear with a status of "In progress" even though they have been carried out (executed or rejected). We assure you that our team is actively working on correcting these payment statuses. We will keep you informed of any further updates. We apologise for any inconvenience caused. Yours sincerely The SlimPay team, [FR] Chers clients, En raison d'un incident dans les chaînes de traitement bancaire, nous rencontrons actuellement un problème d'affichage du statut des prélèvements Sepa avec une date d'exécution au 02/06. Ces prélèvements apparaissent avec un statut "En cours" bien qu'ils aient été traités (exécutés ou rejetés). Nous vous assurons que notre équipe travaille activement à la correction de ces statuts de paiement. Nous vous tiendrons informés de l'évolution de la situation. Nou...
Minor · 4 months ago · lasted 1 day
[IMPORTANT INFORMATION] - [Production] - Settlement problem of SDD transactions
[EN] Dear customers, Due to an incident in the bank processing chains, SDD transactions with an execution date of 16/05 and 17/05 are still being executed and have not been settled. We would like to assure you that our team is actively working to resolve the situation as soon as possible. We will keep you informed of further progress. We apologise for the inconvenience caused. Regards, The SlimPay team, [FR] Chers clients, En raison d'un incident sur les chaînes de traitement bancaire, les opérations de SDD avec une date d'exécution du 16/05 et du 17/05 sont encore en cours d'exécution et n'ont pas été comptabilisées. Nous tenons à vous assurer que notre équipe travaille activement pour résoudre la situation dans les plus brefs délais. Nous ne manquerons pas de vous tenir informé de l'évolution de la situation. Nous vous prions de nous excuser pour la gêne occasionnée. Cordialement, L'équipe SlimPay,
Minor · 5 months ago · lasted about 7 hours
[IMPORTANT INFORMATION] - [Production] - Wrong display of card payment status
[EN] Dear customers, We have identified a problem with the display of card transaction statuses with execution dates from 21 April 2023.The card transactions appear with a status of "In progress" even though they have been processed. The correction and update of these statuses is currently underway. We will keep you informed of any further developments. We apologise for any inconvenience caused. Sincerely, The SlimPay team [FR] Chers clients, Nous avons identifié un problème d'affichage des statuts des transactions par carte dont la date d'exécution se situe à partir du 21 avril 2023. En effet, les transactions par carte apparaissent avec un statut "En cours" bien qu'elles aient été traitées. La correction et la mise à jour de ces statuts est actuellement en cours. Nous vous tiendrons informés de l'évolution de la situation. Nous vous prions de bien vouloir nous excuser pour le désagrément causé. Cordialement, L'équipe SlimPay
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Frequently Asked Questions
- Is SlimPay down right now? What is SlimPay current status?
- SlimPay seems to be up and running. We've updated the status 19 minutes ago.
- Was SlimPay down today?
- SlimPay is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with SlimPay, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with SlimPay and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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