Outage in Smile.io

Slight delays in order processing (for Shopify merchants only)

Resolved Minor
June 03, 2022 - Started almost 2 years ago - Lasted less than a minute
Official incident page

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Outage Details

We're seeing some intermittent delays in Shopify order processing. This means that it may take a little longer than usual after an order is placed for the points to be awarded to the customer. Our team is looking into this issue.
Latest Updates ( sorted recent to last )
INVESTIGATING almost 2 years ago - at 06/03/2022 09:47PM

We're seeing some intermittent delays in Shopify order processing. This means that it may take a little longer than usual after an order is placed for the points to be awarded to the customer. Our team is looking into this issue.

Latest Smile.io outages

Degraded database performance - about 1 month ago
Order processing delays - about 2 months ago

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