Is Down? status is operational

IsDown is monitoring's official status page in real time.

Stats for official incidents in the last 30 days

Number of Incidents

1 outages

Since last incident

7 days

Users reports for in the last 12 hours

Monitor and all your third-party dependencies in one place

Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including

Monitor and keep track of's current and past outages

Minor · 7 days ago · lasted 3 days

Delays in processing functionality

Our team has identified an issue with platform wide delays in background processing functionalities. These delays include email notifications, VIP tier placement, processing referrals and program branding changes. Our team are actively investigating this issue and no data will be lost as a result of these processing delays. Thank you for your patience as we work to resolve this issue.

Minor · 5 months ago · lasted 4 days

Delays in VIP processing

We are currently investigating delays in processing for VIP programs. This means that it may take a little longer than usual after an order is placed to see updates in the panel or admin for the customer's correct VIP tier. No data will be lost as a result of these delays, and our team is looking into this issue. Thank you for your patience as we investigate and resolve this.

Minor · 6 months ago · lasted 24 minutes app temporarily unavailable for install

We are aware of an issue that is preventing our app from being installed. We are actively working to resolve this and will release an update here as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.

Minor · 6 months ago · lasted about 23 hours

Shopify POS points redemption down

We've been made aware of an issue with our Shopify POS integration that's causing points redemption to not work in Shopify POS. We are currently investigating this issue.

Major · 6 months ago · lasted about 1 hour

Smile scripts causing website load issues

We are actively investigating an issue where some of our scripts are causing intermittent load issues on merchants' sites.

Minor · 9 months ago · lasted about 14 hours

Email service provider issue - reward email sending is delayed

Due to some issues on our email service provider's (ESP) end - reward emails are currently significantly delayed. Note that if you use our passwordless login feature - this means that guests will temporarily not be able to login to the rewards panel via magic link. Our ESP is looking into the issue.

What our customers say about us

“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”

Mike Sheward
Head of Security

“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”

Eric Peterson

Get outage notifications where you need it the most

The data and notifications you need, in the tools you already use.

For everyone that relies on cloud services

SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.

IT Teams / Support Teams

  • One place to monitor everything
  • Reduce alert fatigue
  • Reduce number of support tickets
  • Works with your existing tools

Agencies / MSPs

  • Monitor all your clients infra
  • Prevent client downtime
  • Better client communication
  • Know before your client does


  • Reduce support tickets
  • Monitor everything in one place
  • Better communication with students
  • Real-time Status Page

Frequently Asked Questions

Is down right now? What is current status? seems to be up and running. We've updated the status 4 minutes ago.
Was down today? is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with and need support?
How can I monitor outages?
Why use IsDown instead of status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
What happens when I create an IsDown account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
Can't find a service/integration?
Just contact us, and we'll add it ASAP.

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