Don't miss when Smile.io is down
Real-time notifications when a service is having problems.
Give your team the possibility of reacting quickly when a dependency has problems.
Stats
0 incidents in the last 7 days
0 incidents in the last 30 days
Automatic Checks
Last check: 4 minutes ago
Last known issue: 2 months ago
Latest Incidents
Resolved Customer Search Degraded
Between 2:30 and 3:00 Eastern Time, Smile's "customer search" functionality experienced degraded performance, which may have caused delays or errors for merchants searching for customers at app.smile.io.
Resolved Wix Merchant Subscription Plan Errors - Fix in Place
Smile Engineering noticed some incorrect data from Wix APIs and systems is causing display issues for a small group of merchants on the Wix platform. No store functionality has been impacted, but a few Wix Merchants may notice an incorrect Smile plan level through the rest of today, and a few erroneous emails about upgrades or downgrades to Smile plan levels may have been sent to a subset of Wix Merchants. No more Wix merchants will be impacted, and no merchants on other platforms are affected.
Resolved BigCommerce Merchants unable to create or modify rewards.
We are investigating reports that BigCommerce merchants are unable to configure new rewards or modify existing rewards for their loyalty programs. Merchants using platforms other than BigCommerce are not affected.
How it works
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Step 1 Create an account
Start with a trial account that will allow you to monitor up to 10 services.
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Step 3 Set up notifications
You can get notifications through the mail, Slack or use Zapier or Webhooks to build your workflows.
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Step 4 You're ready!
You'll never be caught by surprise again. Every time there's a problem with one tool, you'll get a notification ASAP.
Unified dashboard status
Check the status of all your tools in one place
IsDown integrates with hundreds of services. Handles the hassle of going to each one of the status pages and manage it one by one.
We also help control how you receive the notifications.
We monitor all problems and outages and keep you posted on their current status in almost real-time.
Notifications in real-time
Get notifications in your favorite communication channel
You can easily get notifications in your email, slack, or use Webhooks and Zapier to introduce the service status in your workflows.
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React faster
Help your teams be prepared
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Engineering
- You already monitor internal systems. Add another dimension (external systems) to your monitoring data and complement it with the external factors.
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Customer Support
- Know before your clients tell you. Anticipate possible issues and make the necessary arrangements.
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Marketing
- One of your competitors is down? Maybe a good time to spread the word about your service.
- Services Available
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- Incidents in the last year
- 36037