Live Smile.io status. See if Smile.io is down, view recent outages, and get real-time alerts when problems start.
Smile.io is operational
IsDown pulls data from Smile.io's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 69 incidents since started monitoring Smile.io status in July 2021. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
4 months ago · lasted 5 days
We are currently investigating an issue that is causing temporary delays in processing orders for some accounts. Thank you for your patience as we work to resolve this issue.
10 months ago · lasted about 3 hours
We are currently investigating an issue related to errors connecting to BigCommerce and Shopify POS. No data will be lost as part of this investigation. Thank you for your patience as we work to resolve this issue.
10 months ago · lasted about 3 hours
Smile is currently unavailable on the Shopify app store. We are implementing a fix for a technical issue causing this and estimate we should be able to become available soon. At present we recommend that users do not uninstall the application whil...
We've tracked and collected 69 incidents since started monitoring Smile.io status
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steven
app not connecting in shopify
Stephanie
It’s not letting me open Smile in the shopify app.
joe
servers are not working
Chicken
admin portal not usable/loading right
Be the First to Know When Vendors Go Down
IsDown aggregates official status pages and provides alerts when outages are detected
Smile.io isn't down. You can check Smile.io status and incident details on the top of the page. IsDown continuously monitors Smile.io official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Smile.io is currently operational. You can check Smile.io status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Smile.io being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Smile.io official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Smile.io last outage was on March 19, 2025 with the title "Temporary delays in order processing"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Smile.io and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Smile.io with maximum flexibility
IsDown monitors Smile.io for major outages. A major outage is when Smile.io experiences a critical issue that severely affects one or more services/regions. When Smile.io marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Smile.io status page for minor outages. A minor outage is when Smile.io experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Smile.io status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Smile.io publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Smile.io and all their 10 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Smile.io and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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