Never miss when your external dependencies are down. Instant notifications when there are outages.
Minor Incident Delays in VIP tier processing
We are seeing some delays in processing of customer VIP tiers. This means that it may take a little longer than usual after an order is placed to see updates in the panel or admin for the customer's correct VIP tier. No data will be lost as a result of these delays, and our team is looking into this issue.
We're seeing some intermittent delays in Shopify order processing. This means that it may take a little longer than usual after an order is placed for the points to be awarded to the customer. Our team is looking into this issue.
Resolved Minor Delays in order processing and VIP tier calculations
Points awarding for orders are delayed at the moment. We are currently investigating this issue.
We are currently investigating this issue.
Resolved Minor Passwordless login not working for some customers
We are currently investigating this issue. In the meantime - please have your customers login through your site's account login page. If they do not have an account, please direct them to your site's account creation page.
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