Outage in Spiceworks
Cloud Help Desk - Some emailed ticket responses aren't added to ticket
Resolved MinorIncident Report
REOPENED: We have reports that some emails don't make it to the cloud help desk to update tickets. The development team are looking into the cause.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 09/16/2022 12:42PM
A new fix has been implemented and we're monitoring to verify its effects.
IDENTIFIED
about 3 years ago - at 09/15/2022 12:34PM
The source of the issue has been identified and a fix is being worked up.
INVESTIGATING
over 3 years ago - at 09/13/2022 04:23PM
REOPENED: We have reports that some emails don't make it to the cloud help desk to update tickets. The development team are looking into the cause.
Latest Spiceworks outages
Cloud Help Desk outage - about 2 months ago
Cloud Help Desk Mobile App notifications not being sent - 2 months ago
Cloud Help Desk - Slow or failed page loading for tickets - 3 months ago
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