Outage in Spiceworks
Cloud Help Desk - Some emailed ticket responses aren't added to ticket
Resolved MinorIncident Report
REOPENED: We have reports that some emails don't make it to the cloud help desk to update tickets. The development team are looking into the cause.
Components affected
Spiceworks Cloud Help Desk
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Latest Updates ( sorted recent to last )
MONITORING
about 3 years ago - at 09/16/2022 12:42PM
A new fix has been implemented and we're monitoring to verify its effects.
IDENTIFIED
about 3 years ago - at 09/15/2022 12:34PM
The source of the issue has been identified and a fix is being worked up.
INVESTIGATING
about 3 years ago - at 09/13/2022 04:23PM
REOPENED: We have reports that some emails don't make it to the cloud help desk to update tickets. The development team are looking into the cause.
Latest Spiceworks outages
Cloud Help Desk - Slow or failed page loading for tickets - about 1 month ago
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