Outage in Spiceworks
Cloud Help Desk - Some emailed ticket responses aren't added to ticket
Resolved MinorIncident Report
REOPENED: We have reports that some emails don't make it to the cloud help desk to update tickets. The development team are looking into the cause.
Components affected
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 09/16/2022 12:42PM
A new fix has been implemented and we're monitoring to verify its effects.
IDENTIFIED
over 3 years ago - at 09/15/2022 12:34PM
The source of the issue has been identified and a fix is being worked up.
INVESTIGATING
over 3 years ago - at 09/13/2022 04:23PM
REOPENED: We have reports that some emails don't make it to the cloud help desk to update tickets. The development team are looking into the cause.
Latest Spiceworks outages
Cloud Help Desk Delayed email notifications - 12 days ago
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