Outage in Spiceworks

Cloud Inventory - New scanning and collection agents not visible on dashboard

Resolved Minor
November 03, 2022 - Started almost 3 years ago - Lasted about 24 hours
Official incident page

Incident Report

We're investigating reports that new agent installations for collection/scanning agents are not visible in the Cloud Inventory user interface. In some cases those devices are visible to the connectivity dashboard indicating they registered successfully.
Components affected
Spiceworks Inventory Online

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/04/2022 03:14PM

This issue has been resolved.

MONITORING almost 3 years ago - at 11/04/2022 11:20AM

We've reverted recent changes to inventory services which is allowing the agent data backlog to catch up. New agent devices/data may appear more slowly in inventory until the backlog is fully caught up. we will continue monitoring and investigating.

INVESTIGATING almost 3 years ago - at 11/03/2022 03:19PM

We're investigating reports that new agent installations for collection/scanning agents are not visible in the Cloud Inventory user interface. In some cases those devices are visible to the connectivity dashboard indicating they registered successfully.

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