Outage in Spiceworks
Cloud Inventory - New scanning and collection agents not visible on dashboard
Resolved MinorIncident Report
We're investigating reports that new agent installations for collection/scanning agents are not visible in the Cloud Inventory user interface. In some cases those devices are visible to the connectivity dashboard indicating they registered successfully.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 11/04/2022 03:14PM
This issue has been resolved.
MONITORING
about 3 years ago - at 11/04/2022 11:20AM
We've reverted recent changes to inventory services which is allowing the agent data backlog to catch up. New agent devices/data may appear more slowly in inventory until the backlog is fully caught up. we will continue monitoring and investigating.
INVESTIGATING
about 3 years ago - at 11/03/2022 03:19PM
We're investigating reports that new agent installations for collection/scanning agents are not visible in the Cloud Inventory user interface. In some cases those devices are visible to the connectivity dashboard indicating they registered successfully.
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