Outage in Spiceworks

Cloud Inventory - Pages not loading, cannot add devices or start scans

Resolved Major
June 01, 2023 - Started 11 months ago - Lasted 1 day
Official incident page

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Outage Details

Reports of this yesterday we're attributed to a database load issue which was rectified. We're still seeing some reports of users affected by their inventory not loading. The development team is investigating the issue as a priority.
Components affected
Spiceworks Inventory Online
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/02/2023 07:53PM

Affected folks have let us know that they are no longer seeing the issue, so we believe the fix to be effective. Contact support@spiceworks.com if you're still seeing issues loading cloud inventory pages.

MONITORING 11 months ago - at 06/01/2023 08:15PM

A fix has been implemented. We're monitoring to ensure this has resolved the issue.

INVESTIGATING 11 months ago - at 06/01/2023 02:14PM

Reports of this yesterday we're attributed to a database load issue which was rectified. We're still seeing some reports of users affected by their inventory not loading.

The development team is investigating the issue as a priority.

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