Is Spotlight Down?

Spotlight status is operational

Latest Spotlight Outages

Check the stats and details of the latest Spotlight outages and issues

0 Outages in the last 7 days
0 Outages in the last 30 days
55 Days since last incident

Minor Resolved · started about 2 months ago

Difficulties for agents submitting suggestions

We are aware that some agents may be experiencing delays or difficulties submitting suggestions. We are working on resolving this issue as quickly as possible, apologies for any inconvenience.

Minor Resolved · started 2 months ago

Spotlight Applications - Image Upload Error

We are currently investigating an issue affecting some new applications to Spotlight across all membership types (Performer, Young Performer and Graduate) at the photo upload stage.

Minor Resolved · started 3 months ago

Website issues

We are urgently investigating the slow running of the site for some agent and casting users. Apologies for any difficulties caused by this issue.

Minor Resolved · started 4 months ago

Error messages when submitting clients for breakdowns

We are currently investigating an issue affecting agent users this morning when submitting clients for breakdowns.

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Minor Resolved · started 5 months ago

Website access issues

We are aware that some users may currently experiencing difficulties logging into Spotlight and accessing account pages. We are looking into resolving this issue as a matter of urgency.

Minor Resolved · started 6 months ago

Intermittent Site Issues

We are currently experiencing intermittent issues due to a technical supplier error affecting a number of other sites.

Minor Resolved · started 7 months ago

Issue with MyAccount homepages

We are currently experiencing a technical issue on the Myaccount home page. Due to this, renewing or reactivating your membership online will not be available. We are currently working hard to resolve this, and you can still pay for your membership by card by calling us on 020 7437 7631. We apologise for any inconvenience.

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Frequently Asked Questions

Is Spotlight down right now? What is Spotlight current status?
Spotlight seems to be up and running. We've updated the status 2 minutes ago.
Was Spotlight down today?
Spotlight is up and running now. In the last 24 hours there has 0 outages.
I'm having issues with Spotlight, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Spotlight outage? How can I monitor Spotlight?
Why use IsDown instead of Spotlight status page?
IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
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