Transfers Disruption

Our banking partner has informed us that the disruption affecting Instant Transfers to bank accounts has been resolved. We can see Instant Transfers are now starting to work normally. Sellers who attempted Instant Transfers and are in a pending state at this time, will soon see the transaction reversed to their Square Account balance by our Banking Partner. At that time, impacted Sellers will be able to attempt these transfers.

We thank you for your patience and understanding while our team worked with our partners to address this issue.

Our team continues to work with our Banking Partner to address the disruption impacting Instant Transfers. During this time, Instant Transfers are available for Sellers who have a debit card linked. Sellers who are attempting to use Instant Transfers to a bank account will still see this option as unavailable. We understand the importance of having your transfers available to you in a timely manner and we’ll continue to provide updates as they become available.

While we investigate this situation, our team has identified that some Instant Transfers that have been requested may be displayed as “Pending” in Square Dashboard until our Banking Partner addresses their disruption. At this time, our team has enabled Instant Transfers for Sellers who have a debit card linked; Instant Transfers to linked external bank accounts remain unavailable. We will continue providing updates here as they become available. Thank you for your patience and understanding.

One of our Banking Partners is experiencing a disruption causing Instant Transfers to be unavailable. Our team is investigating this matter and we will provide updates here as they become available. At this time, Payment Acceptance is not affected by this disruption. We thank you for your patience.

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.