0 incidents in the last 7 days
4 incidents in the last 30 days
Last check: 4 minutes ago
Last known issue: 13 days ago
Resolved Performance Issue: Login Errors
We're currently fielding reports of issues logging into Square Dashboard, Point of Sale app and Square Online settings overview. Our teams are aware of the issue and are working towards a fix. We'll continue to provide updates as we learn more.
Resolved Performance Issues: Offline Mode Payment Captures
We’re investigating reports of payments taken not showing up on the Point of Sale app/Dashboard. Please do not work on offline mode until further notice. We'll update again as soon as we know more.
Resolved Account Creation: New Account Signups
We're currently hearing reports from some new Square sellers that they are unable to complete the process of creating a new Square account and successfully having it activated to accept card payments. Our engineering team are looking into the issue, we'll provide further updates as news comes to hand.
Resolved Performance Issues: Transaction History
Some users are reporting that not all transactions made on Monday 5th July are appearing in their transaction history on the iOS version of Square's Point of Sale app. Additionally, these transactions are not appearing in some sections of the Square Dashboard. This is a display issue - rest assured your transactions have not gone anywhere and you should be able to see a full list of transactions via your Square Dashboard at https://squareup.com/dashboard/sales/transactions. We've escalated this issue to our engineering team for further investigation, we'll be back with more once we have an update. Apologies for the inconvenience!
Resolved Performance Issues: Square Online Payments
We're currently seeing performance issues with payments via Square Online websites. Our engineering team are looking into the issue and we'll have further updates to share soon.
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