1 incidents in the last 7 days
5 incidents in the last 30 days
Last check: 1 minute ago
Last known issue: 6 days ago
Resolved Performance Issues: Square Online
We're currently fielding reports of issues loading Square Online sites. Our Engineering Team has been notified and is actively working to get sites back up and running. Sorry for the disruption. We'll be back with updates as we receive them.
Resolved Performance Issues: Payment Captures
We're investigating reports of payments taken not showing up in Transactions on the Point of Sale app/Dashboard. You may receive an error stating: "We're sorry. but something went wrong" when navigating to Transactions. Engineering is looking into what is causing these transactions to not show and we'll be back to update as soon as possible. These transactions are still being processed and do not need to be run again.
Resolved Performance Issues: Reports Not Loading
We're currently investigating an issue causing reports not loading on the Square POS app and other Square devices including the Register and Terminal. We're also experiencing higher than expected wait times. If you need immediate assistance, please visit our Support Center: squareup.com/help. We will share another update as soon as we can. Thanks for your patience.
Resolved Performance Issues: 2-Factor Authentication via SMS
We're currently fielding reports of 2-Factor Authorization codes not sending via SMS, Impacting Point of Sale logins. Thanks for your patience while we work towards a fix.
Resolved Performance Issue: Homepage Error
We’re investigating reports of an error message appearing when trying to access the squareup.com home page and related product pages, such as our Dashboard. You should still be able to log in your Square Point of Sale app and take payments Our Engineering Team is investigating this issue. Thank you for your patience and we will be back with an update shortly.
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