Number of Incidents
0 outages
Since last incident
207 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Stord.
Major · 7 months ago · lasted about 2 hours
Elevated error rates on the Connect platform for some customers
An issue for some Integration connections for some customers was identified between 12:37 pm ET and 1:39 pm ET. A fix has been implemented and our engineers are monitoring for continued stability.
Minor · started 10 months ago
Event Processing Degraded Performance
One of Stord's cloud infrastructure providers is encountering issues which may lead to intermittent delays for all customers in processing of messages between systems, including creation and fulfillment of orders. Fixes are underway by the provider and additional status updates will be provided as they become available.
Minor · started 11 months ago
We are aware of ongoing, network-wide issues with UPS; please expect a delay in order processing and shipping for orders shipping via UPS. We will provide updates as we work with UPS. Please reach out to your Customer Success Manager with any questions.
Minor · started about 1 year ago
Delay for some customers due to vendor outage
One of Stord's integration vendors has identified an outage in their Amazon Web Services components. As a result of this, customers that are integrated through this vendor may observe delays in orders and fulfillment notifications. No workarounds are available at this time. The Stord team is actively monitoring the situation and will be ready to assess any further impact once the vendor's services have been fully restored. This page will be updated once more information is available, but as of 2:10pm Eastern AWS is currently not able to provide an ETA as of their 10:59am Pacific update.
Minor · started about 1 year ago
Degraded performance of 3rd Party Data Streaming Infrastructure
Conditions - Stord One Commerce and WMS are experiencing intermittent disconnects to our 3rd party data streaming infrastructure, Confluent Cloud. - This can impact orders, inbounds, and outbounds across both platforms. Actions - Our Engineers are monitoring the situation and reconnecting as soon as possible. Confluent Cloud has not acknowledged any public incident. Workaround - No workaround at this time. Next Update - At one hour unless conditions change.
Minor · started almost 2 years ago
Our hosting provider Google Cloud Platform, is experiencing severe network issues.
We are noticing that Spotify and other vendors using Google Cloud Platform are experiencing outages.
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